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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Most Loved Workplace®

Forbes Best-in-State Employer

IT Systems Administrator Sr

**PRIMARY PURPOSE** : To provide system administration of key infrastructure and application systems; to oversee installation, performance, monitoring, patching, backup, and restore activities; and to maintain strong working relationship with all stakeholders.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

+ Responsible for provisioning, installing/configuring, operating, and maintenance of systems hardware and software and related infrastructure.

+ Responsible for the overall implementation, performance, and continuous improvement of the systems and applications supported by Technology Services.

+ Ensures Service Level Agreements/Operating Level Agreements are met or exceeded.

+ Understands and adheres to industry best practices related to system administration.

+ Responsible for maintaining relationships with technical and non-technical stakeholders; ensures timely dissemination of information.

+ Conducts research and development to facilitate continuous improvement and innovation.

+ Maintains systems that support infrastructure, Microsoft Windows and application systems that support Finance, Application Performance Monitoring, SharePoint, video conferencing, and other productions systems.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

+ Performs other duties as assigned.

+ Supports the organization's quality program(s).

+ Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university in a technology related field, comparable technical institute certification, systems administration training, or equivalent work experience preferred. Technical certification(s) a plus. ITILv3 certification/training a plus. Industry Standard certifications a plus (i.e. MCSA, MCTS).

Experience

Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of experience working as a systems administrator. Experience in Windows Server, SharePoint, Active Directory, ANS, IIS, SQL and Great Plains and in administrating video conferencing technologies preferred.

Skills & Knowledge

+ Knowledge of Windows Server, SharePoint, Active Directory, DNS, IIS, SQL, and Great Plains

+ High technical aptitude/acumen

+ Good written and verbal communication, including presentation skills

+ PC literate, including Microsoft Office products

+ Excellent interpersonal skills with multiple levels of the organization

+ Ability to work in a disciplined manner and remain composed under pressure

+ Ability to quickly process information, correlate, disseminate, and make appropriate risk based decisions

+ Ability to handle multiple tasks and prioritize

+ Ability to work in a team environment

+ Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

**Physical** **:** Computer keyboarding, travel as required

**Auditory/Visual** **:** Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com