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Description

As an Administrative Assistant II Floater for the Department of Urology, primary responsibilities include answering, screening, and responding to patient phone calls; scheduling and confirming clinic appointments; and assisting patients with the coordination of diagnostic tests. Additional duties involve preparing charts and documents for clinic visits, filing, processing requests for medical records and medication refills, and supporting the completion of insurance pre-certifications, referral authorizations, disability forms, and return-to-work documentation. This role also requires traveling to and providing coverage at various UCLA Urology clinics within the community, as assigned by the supervisor.

Salary Range: $25.60 - $36.33 hourly

Qualifications

Required:

+ Demonstrated basic knowledge of physician office policies and procedures.

+ Demonstrated computer skills including word-processing, use of spreadsheets and data entry.

+ Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.

+ Skill and experience in operating office machines including hospital based computer systems.

+ Skill and experience in composing clear and understandable written memos and reports using correct grammar.

+ Skill in prioritizing assignments to complete work in a timely and accurate manner.

+ Skill in communicating with patients, families and referring physicians with diplomacy

+ Knowledge of basic medical terminology.

+ Familiarity with physician office billing procedures

+ Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy

+ Ability to work flexible hours and travel to department clinics, as assigned.

Preferred:

+ Knowledge of University's Electronic Medical Record System

+ Familiarity with physician office billing procedures.

+ Fluent in Spanish

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