• Project Manager

    Caring Transitions (Missoula, MT)


    Job Title: Project Manager

     

    Job Category: Field Manager 35-40 hours/week

     

    Starting Pay: $22/HR

     

    Job Description: The Project Manager’s primary responsibilities include (but are not limited to); Managing the client relationship from consultation to job completion; Supervise move/clean out project leads to ensure project completion. Conduct performance reviews in partnership with Director of Operations, on-going training, coaching and performance management of current employees; Cultivate and foster a cohesive team environment by modeling and reinforcing the company culture and high customer service/solution-based standards.

    Roles and Responsibilities:

    + Lead our “move/clean out” Project Leads in the organizing and sorting of household items for distribution, donation, resettle, move and house clean outs.

    + Reporting of all incidents/accidents to Director of Operations and Owner, and documenting as needed IE worker comp

    + Manage all facets associated with the relocation, and clean out process (including all on-site employees).

    + Works with and supports the “move/clean out” Project Leads to ensure projects are run with precision and efficiency from start to finish

    + Supports hiring process and on-boarding, new hire orientation and training of new employees

    + Communicate daily progress to Director of Operation at the end of each work day through the software system and/or email

    + Communication with clients throughout the project and resolves any situations that arises Resolution and follow-up of customer complaints;

    + Improving the operational systems, processes and policies in support of company goals

    + Monthly reports to include project status, employee retention, and overall business development

    + Other responsibilities as needed

    Qualifications & Skills:

    + Minimum of two (2) years of Operational Supervisory/Management experience

    + Ability to manage a team in a fast-paced and unique work environment

    + Excellent problem solving and decision making skills

    + Above average knowledge of Microsoft Windows, including Word, Excel and PowerPoint

    + Outstanding interpersonal skills and a collaborative management style

    + Commitment to high professional ethical standards

    + Ability to work on any given client project to include physical demands of lifting up to 50 lbs.

    + Strong planning and organization skills with a sharp eye for attention to detail

     

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