• External Client Support Representative (ebusiness)

    Insight Global (Draper, UT)


    Job Description

    Insight Global is looking for an External Client Support Analysts to sit onsite at one of our financial clients in the Draper, UT area. These analysts will be responsible for supporting two client bases: the rich and famous, as well as large institutions. The analysts are responsible for providing a white glove service and will assist in client issues such as: account logins, accessing statements, wiring funds, navigating the mobile/online application, connecting data through different APIs, and any additional access or entitlement problems.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Experience in a client support role

     

    Great communication skills both written and verbal

     

    Technical background in scripting preferably JavaScript, Python or C#

     

    Polished and professional someone who could sit down with CEOs

    Experience with data reporting will be producing reports for executives null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].