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+ Produce labels for the Production floor, operating label machinery

+ Order and receive Heat Transfers (Bonds) from Vendors.

+ Interact with Vendors, forming a partnership ensuring deadlines are met, issues resolved

+ Manipulate art using Adobe Illustrator

+ Resolve / communicate deadline delays

+ Manage emails in a timely fashion

+ Provide accurate, valid and complete information by using the right methods/tools

+ Meet or exceed targets for email and call handling quotas

+ Follow communication procedures, guidelines and policies

+ Use telephones to reach out to internal and external customers

+ Cross train in all art roles and act as a backup for other team members

Qualifications

+ Requires a high school diploma or equivalent

+ 1-3 years of experience in a production art or related filed

+ Novice level skills using Illustrator

+ Mac experience a plus

+ The candidate should have knowledge of commonly used business concepts, practices and procedures.

+ Candidate must be a self-starter who can rely on instructions and pre-established guidelines to perform the functions of the job independently.

+ Primary job functions will require the ability and confidence to exercise sound judgment to ensure excellent service standards and maintain high customer satisfaction.

+ Managing deadlines for Production success and customer expectation

+ Organize 3rd party Vendors to deliver elements that can’t be produced in house

+ Overseeing the delivery of projects and adjusting as necessary to ensure they are delivered to specifications and high standards

+ Attention to detail to ensure all specifications are met

+ Problem-solving abilities to correct any challenges or inefficiencies for the best results

+ Decisiveness and good judgment to address pressing project matters when time is limited

+ Organization and time management to manage multiple tasks, sometimes for multiple projects, at once