"Alerted.org

*Why live in Helena, Montana?* * Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. * It is a relatively quiet place to call home where small-town living collides with outdoor adventure. * Helena has a rich history and was originally founded as a gold camp during the Montana gold rush. * Learn more about moving to and/or living in Helena, Montanahere. *Why should you keep reading and consider working here?* We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in the State Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. *What is this career opportunity?* We are looking for a skilled and proactive Data Center Facilities Specialist to manage the daily operations of the state’s networked computer systems. In this role, you will be responsible for coordinating with the 24/7 staffing and operations ofthe State’s Helena data center. You will develop and maintain comprehensive and standard policiesand operating procedures for the center, ensuring consistent, high-quality service delivery.You will be responsible for supporting and maintaining server systems that manage critical components within the data center. Additionally, you will ensure systems are regularly updated to maintain server security, software compliance, and visibility. You will collaborate with cross-functional teams to support planned software, hardware and network upgrades, ensuring seamless integration of data center operations. Additionally, you will oversee facility maintenance contracts and mechanical systems, as well as track and maintain regular background checks on SITSD employees to maintain compliance and security standards. If you possess the technical expertise and a calm demeanor in crisis situations, we encourage you to apply for this essential role and help us safeguard Montana's digital infrastructure. Primary duties include: * Ensuring the performance, availability, and security of data systems and infrastructure. * Monitoring and maintaining environmental conditions such as temperature, humidity, and power supply. * Interface with various contactors to conduct data center facility inspections according to required cadence per code. * Implement and maintain data center documentation, reporting, and change-control procedures. * Providing technical support and resolving issues related to data center equipment and systems. * Managing inventory and ordering supplies necessary for continuous operations. * * *What are we looking for?* *Education and Experience:* · A Bachelor’s degree in telecommunications, information technology, electrical engineering, computer science or related degree; · Five years of applicable experiencein IT operations, data center management, or a related field.. · Strong knowledge of data center technologies, including servers, storage systems, and networking · Alternate combinations of education and experience will be considered on a case-by-case basis. *Competencies:* /Knowledge of:/ · Comprehensive knowledge of voice, and data networking, operating systems, hardware, and software operations and diagnostics. · Comprehensive understanding of information processes and technologies, including various hardware platforms, software facilities, and data storage systems. · Intermediate knowledge of Heating, Ventilation, and Air Conditioning (HVAC) systems, Halon fire suppression devices, and power monitoring and uninterrupted power supplies. Data Center certifications would be beneficial. · Network monitoring tools and cybersecurity protocols. / / /Ability to:/ · Understand complex technological issues and communicate them clearly to non-technical audiences, especially during critical incidents. · Evaluate potential risks to Data Center reliant systems and implement proactive solutions. · Utilize strong soft skills for effective engagement management with team members and other stakeholders; · Manage vendor and contractor relationships. · Learn and adapt to new technologies and tools, continuously improving the Data center facilities operational capabilities. · Ensure all operations align with the organization’s security policies, ensuring compliance and minimizing risks. /Skills in:/ · Strong communication, technical, and conceptual skills to interact effectively with a wide range of contacts, both technical and non-technical. · Manage time effectively, prioritize tasks, and ensure that critical issues are addressed promptly while balancing routine operational duties · Critical thinking and problem-solving skills especially in high-pressure or emergency situations. *Does this sound like you?* Please tell us how and why by submitting your*resume and**cover letter.* /(Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)/ *What can you expect from us in return for your hard work?* Ø Lookhereto see the additional benefits! They include: o Work/life Balance o Health Coverage o Retirement plans o Paid Vacation and Sick Leave and Holidays o And more… Ø *Public Service Loan Forgiveness (PSLF) –*Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Lookhereto learn more and see if you may qualify! *Other important information to be aware of.* · This position requires the successful completion of a criminal background check. · Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application. **Title:** *Data Center Facilities Specialist -Helena (66131)* **Location:** *Helena* **Requisition ID:** *25141057*