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Job Title: Insurance Underwriter (Level I or II, depending on experience)

Pay Information: Non-Exempt - $60,000 - $85,000 per year

Who we are:

We are The Dentist Insurance Company (TDIC), and we promise to protect only dentists, protect them better than any other insurance company and be there when they need us.

TDIC was founded in 1980 by a small group of California Dental Association members in response to skyrocketing malpractice premiums that impacted dentists’ ability to practice productively and patients’ ability to access care. Since that time, we’ve grown to protect 24,000+ policyholders across 15 states with a comprehensive suite of dentist-centric insurance products and risk management tools. With this singular focus and the unparallelled expertise of people who understand dentistry, we’ve earned the trust of our community.

TDIC has been rated A (Excellent) by AM Best for financial stability for 28 consecutive years, as well as the Best of Insurance award from ClearlyRated for client satisfaction. We’ve also earned endorsements from nine dental associations.

At TDIC, we seek out, welcome and support the best and brightest individuals across unique specialties and prioritize diversity in our hiring practices. We know our employees are an integral part of our success. We value individual talents while encouraging a collaborative, inclusive, respectful and forward-thinking work environment.

As our organization continues to innovate and grow, we invite you to be a part of what’s next.

Company Benefits:

At TDIC, we offer a robust benefits package that enhances overall employee well-being and provides options to meet the needs of our diverse workforce. We listen to our employees on matters of wellness and devote time and resources to continuously evaluate our benefits to ensure we can best support their work-life goals.

+ Remote and hybrid flexibility and technology to support remote work

+ Generous time off program starting at 22 days of PTO and13 paid holidays (includes a floating holiday and winter closure)

+ Highly competitive medical, dental and vision plans, including FSA and HSA account options

+ 401(k) plans, with a generous match and safe harbor contributions upon eligibility

+ Paid parental leave

+ Wellness programs, including incentives and an In-Shape Family Fitness discount

+ Opportunities for professional development, training and leadership skill-building

+ Critical illness, accident, life, pet, short term and long-term disability insurance options

+ Employee Assistance Program (EAP) for support navigating day-to-day challenges

Universal Competencies:

+ Collaboration:  Proactively engages with an iterative mindset to enhance ideas and achieve organizational results; Cultivates relationships, builds partnerships, shares and learns without boundaries.

+ Service:  Focusing on meeting needs and exceeding expectations for those served inside and outside the organization.

+ Respect:  Embracing others for their true authentic self; nurture and promote an environment that values diversity of thought, input, experience and expertise.

Role Specific Competencies:

+ Problem Solving : Applies analysis, creativity, resilience and logic to reach optimal outcomes; develops and implements solutions.

+ Approachability : Is consistently approachable, open to feedback and truthful; builds trust and authentic professional relationships.

+ Decision Making: Decides with intention, reflection and reason while maintaining a big-picture mindset; clarifies purpose, evaluates alternatives and analyzes risks.

How the Underwriter contributes:

Responsible for decision making regarding risk acceptability by applying underwriting principles through loss exposure analysis. Excellent communication and customer service skills are crucial.

+ Analyzes new business applications, renewal questionnaires, policy performance at renewal, and endorsement requests.

+ Supports the growth of the book of business by promptly responding to questions, concerns and complaints from agents, policyholders and internal staff. Must be able to use discretion when representing underwriting on issues related to claims, risk management, service and membership.

+ Develops positive working relationships with co-workers, agents, peers and other business contacts and company personnel.

+ Reviews, compiles data, maintains account analysis, and ensures all related underwriting documentation for endorsement requests are present in the underwriting file. Ensures the content of those files meets department and regulatory standards.

+ Prepares accounts for review for potential non-renewal. With management guidance, gains exposure to appeal process and renewal process.

+ Responds to policyholders’ questions or requests for coverage changes. Helps research and develop information on the nature of their requests.

+ Ability to maintain accuracy and acceptable department service level standards while maintaining strict compliance to regulatory requirements.

Minimum Qualifications:

+ High school diploma or GED.

+ Property and Casualty License (or willingness to obtain within 90 days of hire).

+ Two years of experience in medical professionals, commercial insurance, personal lines insurance or mortgage underwriting.

+ Two years of experience demonstrating basic technical underwriting and analytical skills.

Preferred Qualifications:

+ AIS, AU, CPCU, RPLU or other insurance related certifications preferred.

+ Insurance underwriting experience.

Working Conditions:       Occasionally (1-33%)              Frequently (34-66%)                Constantly (67-100%)

+ Constantly reviewing and analyzing data on a computer screen and physical documents.

+ Frequently maintains a stationary position.

We Are CDA

Over our 150-year history, the California Dental Association (CDA) has become a leader in oral health throughout California and the country. Today, we continue to support our community of over 27,000 dentists through our family of companies, which include The Dentists Insurance Company (TDIC), TDIC Insurance Solutions, Rotunda Partners and the CDA Foundation. At CDA, we value individual talents, encouraging a diverse, collaborative, and innovative work environment fueled by new ideas. As our organization continues to grow, we invite you to be a part of what’s next.

CDA is an equal opportunity employer and is committed to the principle of equal employment opportunity for all employees and providing a safe work environment. CDA does not tolerate discrimination or harassment and all employment decisions are based on job requirements and individual qualifications, without regard to race, color, religion, national origin, age, gender, gender identity or expression, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran or military status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

To see our privacy policy, go to www.cda.org/Home/About/Careers-at-CDA/Apply

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