"Alerted.org

Location

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Job Description

Join Our Team!

Associate Benefits:

+ Free ski pass at Bretton Woods for new Associates and eligible household members.

+ Discounted lift tickets for friends and family

+ 25% off resort amenities including retail, food, spa, etc.

+ Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts

+ Free golf during the summer season

+ 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc

+ Excellent training and professional development

+ Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability

+ Leadership development programs, diversity and inclusion programs, work life balance

+ Refer a friend and earn up to $500

Responsibilities

+ Guide tours in a safe and professional manner while engaging guests and providing an informative experience about the area and its surroundings.

+ Ensure guests enjoy safe, positive and enriching experiences that exceed their expectations.

+ Demonstrate and teach guests in the use of any safety equipment.

+ Ensure the correct fit, adjustment and use of equipment before and during activity participation and ensure all safety rules are followed.

+ Complete daily opening and closing inspections and conducting ongoing inspections of all safety gear and equipment.

+ Report any equipment safety hazards and malfunctions to a supervisor.

+ Complete daily written inspection logs and equipment logs.

+ Provide exceptional customer service through patience and sensitivity to guest fears and concerns.

+ Maintain a professional attitude regarding conversations and interactions with guests keeping in mind all aspects of diversity and harassment training.

Qualifications

+ Experience as a naturalist or outdoor recreation guide preferred.

+ Must be at least 18 years old.

+ Previous rock climbing experience preferred for guiding Canopy Tours and West Wall Climbs.

+ All Canopy Guides must successfully complete a 2 week training course.

+ All Fly Fishing Guides must have a valid State of New Hampshire Guide certification.

+ Strong leadership and teaching skills.

+ Ability and comfort working at heights of 200+ feet.

+ Strong organizational skills with ability to multi-task within a fast-paced environment.

+ Flexible schedule is preferred and willingness to work “on-call” as needed.

+ First aid qualifications are considered an asset.

+ Must be able to meet the physical requirements of the job including restrictions for each activity.

+ Ability to effectively communicate with guests and associates.Must be reliable and able to work with minimal supervision.

+ Adventure Guides are required to work in all kinds of weather and perform their duties regardless of weather conditions

Job LocationsUS-NH-Bretton Woods

Posted Date1 week ago(4/29/2025 4:58 PM)

Requisition ID 2025-122604

# of Openings 2

Category (Portal Searching) Ski Resort Operations