• Specialist, Family Engagement

    East Boston Neighborhood Health Center (East Boston, MA)


    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

     

    Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

     

    Interested in this position? Apply online and create a personal candidate account!

     

    Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.

     

    To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .

    Time Type:

    Full time

    Department:

    Kids Activity & Nutrition

    All Locations:

    250 Sumner Street

    Position Summary:

    Family Engagement Specialist is a liaison between Let’s Get Movin’ program and eligible and active program participants to enhance program enrollment and participation.

     

    Essential Duties & Responsibilities ​

     

    + Provide initial assessment of assigned patients referred to LGM. Educated parents of available opportunities and facilitate enrollment in programs through appointment scheduling and application completion.

    + Provide ongoing outreach and follow up with families who have inquired about LGM program offerings.

    + Document all outreach and enrollment efforts in the Epic Medical Record and appropriate excel spreadsheets

    + Maintain communication with program staff to ensure successful program enrollment and participation.

    + Responsible for follow up with all program participants with less than optimal attendance to reduce barriers and reinforce importance of attendance.

    + Development of system to reduce the time between the date that the referral is generated & LGM’s attempt to connect with the family.

    + Provide coaching support to after school and summer program as needed.: deliver fitness and nutrition lessons ensuring participants build skills gradually and maintain interest in participating in all activities.

    + Responsible for REDCap data entry. Provide administrative support to maintain after school and summer program records needed for grant reporting.

    + Work with LGM management team in program development efforts to enhance quality and growth as well as streamline efforts for increase efficiency.

    + Coordinate and support the delivery of family focused programming.

    + Support coordination of in-school nutrition and facilitate sessions.

    EDUCATION:

    + Bachelors Degree

    EXPERIENCE:

    + Strong Spanish skills

    SKILLS/ABILITIES:

    + Proficient computers skills in Excel, Powerpoint.

    + Strong verbal and written communication skills

    PAY RANGE:

    $22/hr up to $33/hr based on experience

     

    There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

     

    We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

     

    + Medical & Dental Coverage

    + Life and Disability Insurance

    + Privileges at Boston Medical Center for Providers

    + 401(K) Retirement Plan

    + Educational Assistance

    + Flexible Spending & Transportation Accounts

    + Paid Holidays, Vacations, Sick and Personal Time

    + A Generous Staff Development Benefit

    + Excellent Malpractice Coverage

    + A Designated Medical Staff Office for Physician Support

    + Free Parking

    + And Much More…