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OTD Controller (Spares Analyst)

Company : Safran Seats

Job field : Customer services and support

Location : Gainesville , Texas , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : Associate Degree

Required experience : First experience

Professional status : Administrative staff

Spoken language(s) :

English Fluent

Salary range : market rate

\# 2025-157405

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Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). In this role, you'll play a pivotal part in satisfying our customers by closing the gap between their requested date of Spares delivery and promised ship dates. Manage all customer demand between Gainesville and our Mexican part production and overall operational performance. Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that”.

Main Function Responsibilities

A) Manage their dedicated Spares order book according to date requested by customers

B) Manage their commodities for the customers assigned

C) Challenge supply chain and manufacturing operations to close the gaps that may exist

D) Secure delivery times of parts by the supply chain and manufacturing operations in order to meet deadlines requested by customers (CRD)

E) Coordinate and prioritize between front office and suppliers (Supply Chain and internal production)

F) Provide regular reporting of the order book to internal customers (Front Office, PM, Sales, etc.)

G) Set up and monitor KPI's to track the health of the order book

H) Promptly respond to information requests and improvement recommendations

I) Participate in follow up meetings for production and supply chain workshops (QRQC)

J) Prioritize Lines if necessary in consultation with necessary stakeholders

K) Collect and analyze the root causes of delays: initiate and follow the action plan necessary for removing roadblocks with the appropriate support services (Quality, Engineering, Purchasing, Production, etc.)

L) Identify and implement lead time reduction actions

1) Participate in the development of retrofit offers scheduling

2) Performs other duties as assigned.

Job Requirements

A. Education & Qualification:

• Associate Degree in Business or related field is required; or three (3) years of experience supporting sales, marketing or customer relations. Bachelor Degree in Business or related field is preferred.

B. Work Experience - Technical knowledge:

• Minimum of one (1) year of experience. Prefer experience within the Safran Seats USA organization.

• Experience in a customer related area or proven ability to work well with customers required.

• Has a wide variety of experience in Manufacturing, Purchasing, Planning and understands the terminology and operating methods.

C. Professional Skills:

• Must be proficient in the operation of office computers.

• Must have advanced level knowledge of Microsoft Office software products

• Provides and communicates relevant information in a timely manner and provides reports on activities.

• Utilizes continuous improvement in analyzing actions, problems and creating or suggesting solutions.

• Must have the ability to generate written communication and to operate required office equipment.

• Ability to read and review written communication.

• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

D. Behavioral Skills:

• Must have ability to efficiently perform multiple tasks simultaneously

• Must be able to interface with all departments within the company, as well as multi-cultural outside customers.

• Provides and communicates relevant information in a timely manner and provides reports on activities.

• Utilizes continuous improvement in analyzing actions, problems and creating or suggesting solutions.

• Must be able to work extended hours as needed.

Physical Demands: This position requires extended periods of sitting while working with computers and viewing computer monitors and other office equipment. Finger dexterity needed in using misc. office equipment such as telephone, computer and copy machine, etc. Bending, stooping, reaching, and lifting up to approximately twenty pounds are required dur

"Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status."

Candidates applying must be legally authorized to work in the United States without sponsorship. We are unable to provide visa sponsorship for this position.

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.

Locate your future workplace

2000 Weber DrTX 76240

Gainesville

Texas United States

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.