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Rockford is seeking an experienced Property Management Systems (PMS) Administrator to oversee the configuration, optimization, and strategic use of Yardi and other property management software.

Applicants must have substantial experience in property management operations AND hands-on expertise with Yardi or a comparable property management system (e.g., RealPage, MRI, AppFolio). A solid understanding of how technology supports day-to-day leasing, maintenance, accounting, and portfolio management is essential.

Requirements

System Administration & Optimization

+ Serve as the primary administrator for Yardi and other property management systems.

+ Oversee system configurations, enhancements, upgrades, and integrations with third-party applications.

+ Partner with Yardi account managers to explore new features, best practices, and process improvements.

+ Identify and implement ancillary technology solutions to improve operational workflows and system

+ efficiency.

+ Troubleshoot system issues, user errors, and data discrepancies, working closely with IT when needed.

Technology Research & Implementation

+ Research, demo, and evaluate new property management technologies, automation tools, and software solutions that enhance operational efficiency.

+ Manage the implementation, integration, and user adoption of new technologies, ensuring a seamless transition, working closely with IT when needed.

+ Collaborate with key stakeholders to identify departmental pain points and recommend technology-driven solutions.

Property Acquisitions & Dispositions

+ Lead PMS-related activities for property onboarding and offboarding, ensuring accurate and timely data migration.

+ Set up new property configurations, GL structures, tenant ledgers, and reporting hierarchies in Yardi.

+ Coordinate with accounting and property management teams to ensure seamless transitions.

+ Archive, secure, and manage historical data for property dispositions while maintaining compliance with regulatory and financial requirements.

Custom Reporting & Data Management

+ Develop and maintain custom reports and dashboards in Yardi to support operational and financial decision-making.

+ Monitor data accuracy and consistency across properties, implementing best practices for data governance.

+ Collaborate with accounting and property management teams to provide real-time analytics for business performance.

Audits & Compliance

+ Maintain system security by managing user roles, permissions, and data access controls.

Training & User Support

+ Provide training and support to property management and accounting teams on Yardi functionalities and best practices.

+ Assist in development of SOPs, training guides, and user documentation to improve system knowledge across the team.

+ Serve as the primary point of contact for Yardi-related troubleshooting, user issues, and process improvement requests.

Qualifications

+ Bachelor’s degree in Business, Real Estate, Finance, Information Systems, or a related field preferred.

+ 3+ years of experience in a property management setting is required.

+ 3+ years of hands-on experience with Yardi or a comparable PMS (e.g., MRI, AppFolio, RealPage) is required.

+ Deep understanding of property management operations (leasing, maintenance, accounting, resident experience)

+ Experience researching, evaluating, and implementing new technology solutions to enhance department operations.

+ Expertise in system configuration, reporting, data analytics, and workflow automation.

+ Ability to troubleshoot system issues, manage upgrades, and work with external software vendors.

+ Strong analytical skills with the ability to provide data-driven insights for business decisions.

+ Excellent problem-solving, project management, and communication skills.

+ Proficiency in Microsoft Office Suite (Excel, Word, Outlook), SQL reporting, and data visualization tools is a plus.

Benefits

Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.

Who We Are

At Rockford, we’re not just in the business of creating buildings – we’re creating neighborhoods, businesses and communities and we’re looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we’ve built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We’re delivering forward-thinking ideas with an approach that’s built on safety, teamwork and a dedication to quality. Rockford respects and values the characteristics, talents, and perspectives that make each person unique. We believe that by bringing diverse individuals together, in an inclusive manner we can more effectively collaborate, innovate, and solve the problems that face our world. We are committed to creating and fostering a team, partners, and strategies that reflect this purpose.

Type of Environment

The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.

Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.