• Operations Associate

    Rensselaer Polytechnic Institute (Troy, NY)


    Operations Associate

     

    Work type: Full Time

     

    Categories: Staff, Administrative Support, Student Services and Academic Support, CFHE

     

    Who we are

     

    Why Rensselaer? Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer Polytechnic Institute is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.

     

    With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.

    Job Summary

    The Operations Associate is responsible for scheduling all institute classrooms and assisting Assistant Registrar with registration related processes.

    Minimum Qualifications

    + High School/Equivalent

    + Two (2) or more years related experience

     

    Relevant combinations of education, training and experience may be considered

    Preferred Qualifications

    + Experience in a student service-related office

    + Experience in a customer service position requiring the regular use of a computer

     

    Required Knowledge, Skills, and Abilities

     

    + Excellent customer service skills and ability to interact with a diverse population in a professional manner

    + Proficiency with MS Office (word, excel, Outlook)

    + Excellent verbal and written communication, organizational and interpersonal skills

    Proficiency with database software applications

    + Excellent attention to detail

    + Ability to foster team spirit in a high-pressure, fast-paced environment

    + Ability to work independently and as a member of a team

     

    Shift

     

    Business Hours: Monday - Friday

     

    Travel

     

    No travel

     

    Driving

     

    No Driving

     

    Starting Salary/Rate

     

    Expected hiring range: $17.00 - $18.00 / hour

     

    Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

     

    Application instructions

     

    Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

     

    If you need assistance with the online application process, please contact [email protected].

     

    Job Posted Date

     

    Applications will be accepted until the position is filled.

     

    Total Compensation and Benefits Information

     

    Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu) (https://hr.rpi.edu/benefits) .

     

    Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer.

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.

     

    Advertised: 06 May 2025 Eastern Daylight Time

    Applications close:

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