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  • Production Support Engineer

    TEKsystems (New York, NY)



    Apply Now

    ***Onsite in midtown NYC - 4 Days a week

    ***MUST HAVE front office (fixed income and bonds) experience

    Details:

    This is a critical ole in supporting Front Office FICC Credit business, requiring a motivated and flexible individual to work in close

     

    collaboration with the Application Developers, peer Support Leads, Application Managers, Offshore teams and Infrastructure Support. This is a high-profile role working in a high intensity environment which demands an individual to display Business and Technical acumen, the ability to assimilate lots of

     

    information quickly, with focus on Incident and Problem Management whilst being highly adaptable to a changing trading environment.

    Responsibilities include:

    •Application support and problem diagnosis skills with Python- ability to jump in and investigate issues, resolve problems, and communicate status

    •Manage user query mailbox effectively, understand the scope of team’s work and ensure timely and appropriate response is provided for all user queries.

    • Develop support tooling and automation using Python and Javascript

    • Respond to and resolve feed support issues for Autosys and Python based batches

    • Manage alerts and monitoring of critical trading system environments using ITRS.

    • Incident management - provide timely and accurate user notifications as well as management escalations when needed.

    • Documentation and knowledge management.

    • Follow up and coordinate resolutions with various development teams.

    • Assist with metrics reporting for Python based systems and Java applications

    • Coordinate and perform Business Continuity testing and related paperwork.

    • Organize and run meetings independently for issue resolution.

    • Identify scope for automation to reduce manual, repeating tasks

     

    Primary Skill

    UNIX/SHELL SCRIPTS

    Secondary Skill

     

    Python

     

    Tertiary Skill

     

    MySQL

    Required Skills

    Python, Quartz, Unix/Linux, SQL, shell scripting

     

    Desired Skills

     

    Knowledge of FI Derivatives & Bonds, MTGE Loans, ITRS Geneos, Splunk, Ansible, Dynatrace, FIX Connectivity

    Pay and Benefits

    The pay range for this position is $60.00 - $73.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in New York,NY.

     

    Application Deadline

     

    This position is anticipated to close on May 16, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     


    Apply Now



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