• Front Desk Supervisor- Hampton by Hilton

    Lafrance Hospitality (Plymouth, MA)


    Join us at the Hampton by Hilton, Plymouth, MA. We are excited to add a new leader to our hotel team.

     

    We are currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Supervisor. The ideal candidate will be welcoming, efficient & professional.

     

    Now offering DailyPay - Get Paid Any Day !

     

    Refer someone after you start and earn up to $500!

    Key Responsibilities Include:

    The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain Residence Inn, and Lafrance Hospitality standards.

     

    + Works to achieve a friendly atmosphere for fellow associates and hotel guests

    + Displays exemplary performance as an example for the staff to emulate

    + Performs training and revenue management strategies with the staff

    + Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed

    + Produces accurate financial reports on time

    + Ensures that policy and procedure are followed and administered consistently

    + Understands local health and safety codes

    + Is knowledgeable about all brand standards

    + Maintains a positive, cooperative work environment between personnel and management

     

    Pay: $18-$20 per hour

     

    Shift: Night and Weekends are a must

     

    keywords: hotel, hotel supervisor, hotel front desk, front desk supervisor, guest service

    Requirements

    * Minimum 1-2 years hotel front desk experience required *

    + Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively

    + Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees

    + Comfortable with hotel computer reservation systems

    + Ability to teach adult learners

    + Available to work a flexible schedule ( Nights & weekends )

     

    Benefits

     

    + Full Time Benefits: Health & Dental Ins., PTO& 401K Matching

    + DailyPay - Get Paid Any Day !

    + 401K Matching

    + Brand Wide Hotel Room Discounts

    + Company Wide Hotel Room Discount Program

    + Tuition Reimbursement

    + Annual Review Program

    + Extensive Room for Growth

    + Paid Training