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**The Estée Lauder Companies Inc.** is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

About Le Labo

Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutique’s function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions. We freshly hand-blend our

fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client. Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company. We work with a community of craftspeople who shape our world: the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.

Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches. Being able to nurture our "small" roots and artisanal ethos while scaling our actions to become "big" and reach more people is our current balancing act for which we need support. Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.

Description

Le Labo is seeking an Associate, Web Operations to support the delivery of LE LABO’s Online Strategy success by assisting the LE LABO Ecommerce Project Manager in the day-to-day operations specifically in the area of ecommerce site content management. This role will work within our CMS platform and liaison internally with Le Labo teams, and externally with third-party vendors to action necessary front-end updates on the sites, delivering the optimal user experience.

This role is based in our Williamsburg, Brooklyn office.

OVERVIEW OF PRIMARY RESPONSIBILITIES:

40% CMS Management

+ Communicates cross functionally for ongoing site content management of CMS pages and published finalized content to production.

+ Prepares for key moments by coordinating cross-functionally and ensuring the site reflects relevant operational content and imagery.

+ Acts as the main point of contact for ongoing day-to-day operational content updates.

+ Communicates cross-functionally and externally with third-party vendors to collect content translations to support global sites

30% SITE USER EXPERIENCE

+ - Evaluates site content and identifies opportunities to refresh imagery to maintain a dynamic and current brand presence.

+ - Ensures the bilingual site features comprehensive translations for a meaningful experience across diverse global audiences.

+ - Collaborates with the Creative Team for specific asset requests and ensures deliverables meet site requirements.

+ - Partners with the Ecommerce Project Manager, Digital Marketing & Ecommerce Manager and the Creative Team in managing a complete product imagery refresh to enrich the site’s aesthetic appeal and to optimize ad performance.

+ - Manages a complete product description overhaul update.

30% TECHNOLOGY OPERATIONS

+ Partners with the Ecommerce Project Manager in identifying content-related bugs and opportunities to fix or enhance components that will improve efficiency and functionality.

+ Manages marketing launch dates to support Ecommerce Project Manager and Tech Agency in determining code push planning.

CHAMPION AND STEWARD Le Labo VALUES

+ Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission

+ Demonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactions

+ Embody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le Labo

+ Create value and positive impact across all elements of our Brand, operations, teams, partners, and the broader world

+ Exude passion for Le Labo and deeply appreciate, understand the Brand DNA

Qualifications

+ Bachelor’s Degree in Marketing, Digital or Interactive Media

+ 1–2 years of experience in ecommerce or content management; beauty or lifestyle industry a plus.

+ Familiar with CMS tools (e.g, Shopify, Wix, Magento, etc.).

+ Experience with Microsoft Office & Adobe Creative Suite

+ Understanding of basic HTML, image formatting, SEO best practices.

+ Meticulous attention to detail and strong organizational skills

+ Proactive mindset; bringing enthusiasm and innovative solutions when navigating complex communication dynamics and streamlining inefficient processes

+ Adept at managing multiple tasks concurrently, possessing strong interpersonal skills, and demonstrating the ability to propose efficient solutions to submitted requests

+ Project Management or Information Design experiences a plus

Pay Range:

The anticipated base salary range for this position is **$66,300.00** **to** **$93,250.00** **.** Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].

**Michigan Applicants:** Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

**Philadelphia Applicants:** Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)

**Rhode Island Applicants:** The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].