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Business Analyst (Hybrid)

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Business Analyst (Hybrid)

Salary

$57,708.00 - $63,612.00 Annually

Location

Lakewood, CO

Job Type

Full Time

Job Number

TGA-04046-04.2025

Department

Department of Revenue

Division

Enforcement - Gaming

Opening Date

05/05/2025

Closing Date

5/14/2025 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Anita McEachern, HR Analyst [email protected]

Primary Physical Work Address

1707 Cole Blvd, Golden CO 80401 - This position is primarily tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with infrequent on-site visits with client groups

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

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Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Description of Job

Division of Gaming:

Ensures that limited gaming is conducted honestly, fairly, and competitively, and is free from criminal and corrupt elements.

A typical day of a Business Analyst:

The professional in this position will serve as a backup and assist to the Analyst V position to analyze the Division’s business processes, and determine best practices for software usage within the Division and report to the Analyst V. Additionally they will be a co-subject matter expert on PSR, MyLO and Gentax. This position will research training needs and content for PSR, MyLO and Gentax, and will also collaborate with the Analyst V to provide information to vendors, accounting and financial services, Appointing Authority, OIT, other state Division and stakeholders with training, modified or implement new business practices including rationale, intent, and motive.

Primary Duties:

Business Process Management

+ On-going analysis of existing business processes to track tangible output of the Division's sections use of reporting systems, MyLO, and Gentax

+ Assists the supervisor in collaboration with vendors to determine ways to enhance the system to meet ongoing strategic objectives and goals

+ Recommends new or modifies existing reports to focus on key business requirements for productions output errors and case management to the supervisor

Software and Data Management

+ Assists the supervisor with working with the DOR Project Management Office, OIT, and vendor to ensure all areas of database development and implementation are covered to acceptable standards to meet the mission of the Division

+ Serves as the Division's super user in reporting systems, MyLO, and Gentax

+ Collaborates with supervisor to design database reports used to extract needed information for statistical analysis

Research and Data Analysis

+ Assist with the research and data analysis in response to internal and external customer requests

+ Utilizes best practices, summarizes statistics and trends to assist management's goal of improving overall performance and efficiency

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1C3XXANALYST III (https://drive.google.com/file/d/0B4enHpLSVk4eemlDYjc4Vm9tT00/view?usp=sharing&resourcekey=0-sfhr9APhTwTTyRT-N0Eztg)

MINIMUM QUALIFICATIONS:

Experience Only: Six (6) years of relevant experience in system administration and/or licensing and case management systems

OR

Education and Experience: A combination of related education and/or relevant experience in system administration and/or licensing and case management systems equal to six (6) years

NECESSARY SPECIAL REQUIREMENTS:

+ Must be able to pass a background check/ Tax Check.

CONDITIONS of EMPLOYMENT:

+ Applicants must successfully pass a background investigation and a tax check prior to appointment to positions in the Gaming Division.

+ Must possess and maintain a valid Colorado driver's license (at the time of application).

+ Must be able to pass a pre-employment background check.

+ Attends all DOR compliance training modules.

Preferred Qualifications :

The ideal candidate will possess the following skills:

+ Prior experience in a government or regulatory environment, specifically in licensing and case management.

+ Experience in managing background checks, case reporting, and resolving customer complaints.

+ Strong organizational skills with a high attention to detail.

+ Strong proficiency in Microsoft software for reporting, specifically Microsoft Excel.

+ Propensity for independent thinking as an autonomous self motivator.

+ Prior experience in data analysis.

+ Exceptional interpersonal and team working skills.

+ Excellent communication skills, particularly in providing customer service to a lay population with little or no technical knowledge or background.

+ Strong analytic thinking, research, and problem-solving skills.

+ Ability to hear various viewpoints and synthesize them for digestibility to stakeholders and general public.

+ Experience in working with various sections of an organization and come to agreements that benefit all parties.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy (https://osc.colorado.gov/sites/osc/files/documents/Universal%20Policy%20Driving%20Standards.pdf) , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

+ Have an assigned State fleet vehicle

+ Are required to operate a vehicle as part of the position

+ Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

+ Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

+ Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

+ Recommended attachments: Resume, Cover letter

+ List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

+ Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

+ The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,[email protected].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to [email protected] by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.

02

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

03

CDOR - The salary for this position is XXX annually. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

+ Yes

+ No

Required Question

Employer

State of Colorado

Address

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Website

https://careers.colorado.gov/

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