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POSITION: Operations Supervisor

DEPARTMENT: Operations

REPORTS TO: Director of Operations

Summary:

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Supervisor at Sames Auto Arena in Laredo, Texas. Under general supervision, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations, and policies are adhered to.

Essential Duties and Responsibilities

Include the following:

+ Oversee daily venue operations including event setup, breakdown, and general maintenance, to ensure smooth execution and safety compliance

+ Supervise and schedule operations staff, including custodial, maintenance, and event support teams, ensuring proper coverage for all events

+ Conduct pre-event walkthroughs and post-event inspections to maintain facility standards and identify any repairs or improvements needed

+ Coordinate with internal departments (e.g., events, security, guest services) to support overall event logistics and resolve operational issues

+ Manage inventory and procurement of supplies, equipment, and materials needed for venue operations

+ Enforce safety protocols and ensure all operational procedures align with local regulations and company policies

Supervisory Responsibilities

Employee will carry out supervisory responsibilities in accordance with ASM’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Scheduling of employees and payroll data input.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

+ A high school diploma or GED and at least one year of facilities operations experience.

+ Completion of facilities management courses or sports management courses is considered a strong plus, or an equivalent combination of education and experience.

+ Current driver’s license is required.

Skills and Abilities

+ Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions for all areas of the department.

+ Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility in all areas of the department.

+ Demonstrate knowledge in the practice and procedures related to all areas of custodial, event set up, tear down & change overs.

+ Demonstrate knowledge or willing to learn in the practice and procedures related to ice installation, preparation, and maintenance; typical methods and techniques for maintaining, repairing, and building ice; and treatment of water and hydraulic equipment.

+ Possess a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for all the types of events anticipated at the facility.

+ Work independently, exercising judgment and initiative.

+ Organize and prioritize to meet deadlines.

+ Work effectively under pressure and/or a stringent schedule and produce accurate results.

+ Follow oral and written instructions and communicate effectively with others in both oral and written form.

+ Maintain an effective working relationship with clients, employees, exhibitors, patrons, tenants, and others encountered in the course of employment.

+ Knowledge of computers & programs

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Apply at-

Niza Flores

Sames Auto Arena/ ASM Global

6700 Arena Blvd.

Laredo, TX 78041

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.