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Posting Information

Posting Number2025453

Posting/Functional TitleSystems Support Specialist II

University Pay Plan TitleSystems Support Spec II

LocationSan Marcos

DepartmentMathematics

Recruitment TypeOpen to All

Job TypeFull-Time

Funding SourcePermanent

Monthly Salary$3,901.08 - $4,224

Job CategoryNon-Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

+ High school diploma with some additional continuing education through a certification program

+ Experience with planning and scheduling, resource allocation and quality control

+ Experience in hardware and software troubleshooting

+ Proficient in building, troubleshooting, and maintaining files and databases

+ Adept at computer software, hardware, and applications, especially in Office 365

+ Ability to troubleshoot, build, and maintain a database

+ Understand and explain complex technical manuals, written instructions, policies, and procedures

+ Prepare clear and concise reports, training materials, and forms

+ Able to lift, move, install and replace computer hardware up to 50 lb.

Preferred Qualifications

Associate degree or 3-6 years of experience, including experience working with policies and procedures in a higher education setting, or equivalent combination of education and experience level.

Job Description

To aid in increased technology demands, particularly with faculty and doctoral students working in applied math and statistics, this position will offer technical support to the Department of Mathematics’ faculty, staff, and graduate students; assist with social media management for the department; and provide in-house solutions and automation to facilitate departmental efficiency.

Job Duties

+ Oversee troubleshooting and repair of hardware and software for faculty and graduate students

+ Oversee the installation and upgrade of hardware, software, and equipment for faculty and graduate students

+ Provide technical support in designing, developing, testing, and implementing computer-based applications for faculty and graduate students

+ Conduct training for faculty and graduate students on equipment and software

+ Assist in developing custom hardware/software solutions for faculty and graduate students

+ Maintain the inventory of hardware, software, and licensing information

+ Execute preventative maintenance on departmental computers

+ Construct, execute, and assist in maintaining departmental or divisional website(s) and social media platforms to ensure accurate and up-to-date information is included for prospective students evaluating our programs and offerings

Additional Information to Applicants

Job Open Date05/02/2025

Job Close Date (posting closes at midnight)05/30/2025

Open Until FilledNo

Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start8:00AM

Normal Work Hours End5:00PM

Posting NoticesYou will be required to electronically attach a resume, cover letter, and list of references to your application.

Legal and Required Notices

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, welcoming, and growing universities in the nation.

Quick Linkhttps://jobs.hr.txstate.edu/postings/52399

Applicant Document