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Posting Information

Posting Number2025456

Posting/Functional TitleSystems Analyst

University Pay Plan TitleSystems Analyst

LocationSan Marcos

DepartmentOffice of the University Registrar

Recruitment TypeOpen to All

Job TypeFull-Time

Funding SourcePermanent

Monthly Salary$4,893.5 + commensurate with experience

Job CategoryExempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

+ Strong analytical and problem-solving skills, with the ability to troubleshoot a wide range of technical and procedural issues.

+ Experience providing desktop and technical support, including troubleshooting hardware, software, and peripheral devices.

+ Ability to manage projects and tasks independently, track progress, and follow through to completion with minimal supervision.

+ Excellent written and verbal communication skills.

+ Strong interpersonal skills, including the ability to collaborate effectively with both internal teams and external stakeholders across the university.

+ Familiarity with FERPA , open records laws, and handling sensitive data within legal and policy frameworks.

Preferred Qualifications

+ Proficiency with SQL and general comfort working with databases.

+ Experience using the Banner Student Information System, . NET applications, Degree Works and tools such as CourseLeaf Section Scheduler ( CLSS ), 25Live room scheduling software, CampusESP, and Logi (BI) reporting.

+ Exposure to project coordination or participating in system implementations.

Job Description

Provide senior-level technical support to the Office of the University Registrar with a focus on system security, compliance, and operational support. This position serves as a critical point of contact for technology troubleshooting, open records coordination, and the implementation of Registrar-related projects and process improvements.

Job Duties

System Access and Security

+ Assist with SIS and third-party system access requests, ensuring appropriate permissions and compliance with university policies.

+ Coordinate with internal and external stakeholders to maintain secure access to student data systems.

+ Track and audit system access, assisting with periodic reviews and documentation.

Open Records and Legal Compliance

+ Serve as the Registrar’s primary liaison for Freedom of Information Act ( FOIA ) and open records requests, working in coordination with the Office of General Counsel.

+ Ensure the accurate and timely extraction of requested records while maintaining data privacy and integrity.

Technical Support and Troubleshooting

+ Provide hands-on support for software and hardware issues within the Registrar’s Office, including troubleshooting PCs, printers, peripherals, and network connectivity.

+ Act as the first point of contact for staff experiencing technology issues and coordinate with ITAC or TR for escalated support when needed.

Project and Ticket Management

+ Submit, track, and test enhancement requests, system changes, and report development tickets on behalf of the office.

+ Collaborate with internal users and IT teams to refine requests, ensure testing, and support smooth implementation.

+ Represent the Registrar’s Office in planning meetings for new processes, reports, systems, or tools that rely on our data or input.

Website and Systems Maintenance

+ Assist with maintenance and updates to the Registrar’s website and other internal systems or forms.

+ Coordinate testing and implementation of system upgrades or changes impacting Registrar functions.

Other Duties as Assigned

+ Support special projects and ad hoc data needs.

+ Maintain detailed documentation and follow procedures with a high degree of accuracy.

+ Contribute to a collaborative and professional office culture.

Additional Information to Applicants

Job Open Date05/06/2025

Job Close Date (posting closes at midnight)05/20/2025

Open Until FilledNo

Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start8:00AM

Normal Work Hours End5:00PM

Posting NoticesYou will be required to electronically attach a resume and cover letter to your application.

Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, welcoming, and growing universities in the nation.

Quick Linkhttps://jobs.hr.txstate.edu/postings/52444

Applicant Document