• Lodgekeeper - Postcard Cabins

    Hotel Equities (Epsom, NH)


    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for Postcard Cabins in Epsom NH.

    Job Purpose:

    The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

     

    To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

    Lodgekeeper Responsibilities:

    + Sorting, washing, drying, pressing, and folding clothing and other textile items.

    + Removing stains from items using the appropriate procedures.

    + Tracking which items belong to whom.

    + Keeping an updated inventory of laundry detergents.

    + Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment

    + Tracking maintenance and repairs on laundering equipment.

    + Ensuring that the facility remains clean at all times.

    + Anticipating and responding to customers' queries, concerns, and complaints.

    Lodgekeeper Requirements:

    + High school diploma or equivalent is advantageous.

    + Prior experience in a similar role is preferable.

    + Familiarity with cleaning detergents and laundering equipment.

    + Ability to stand for long periods.

    + Capacity to lift up to 20 pounds unaided.

    + Basic arithmetic skills.

    + Outstanding organizational and time management skills.

    + Excellent analytical and problem-solving skills.

    + Personable disposition with a knack for customer service.

    + Available to work shifts and on weekends.

    Other:

    + Being passionate about people and service.

    + Strong communication skills are essential when interacting with guests and employees.

    + Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

    + Problem-solving, reasoning, motivating, and training abilities are often used.

    + Have the ability to work a flexible schedule including nights, weekends and/or holidays