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Manager, Analyst Training** **-** **AdventHealth** **Medical Group

All the benefits and perks you need for you and your family:

+ Benefits from Day One

+ Paid Days Off from Day One

+ Career Development

+ Whole Person Wellbeing Resources

+ Mental Health Resources and Support

Our** **promise** **to** **you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule** **:** Full-time

**Shift** **:** Monday-Friday, Days

**Location** : Polk/Highland Counties

**The community** **you’ll** **be caring for:** AdventHealth Medical Group West FL

The role** **you’ll** **contribute:

The Training Analyst Manager is responsible for implementing the clinical, revenue cycle, and practice operations training strategies as well as helping to assess their outcomes. The Analyst Manager will collaborate with the Training Delivery Manager for the region as well as medical group leadership to identify, assess, prioritize, and address training and development needs among physician practice end users and carry out suitable training initiatives that result in standard, efficient, and sustained adoption of technologies used within the Physician Enterprise practices and medical groups. The Analyst Manager will maintain objectivity while assessing and prioritizing training needs based on performance and compliance with specific training plan goals and targets. The Analyst Manager will collaborate with the Physician Enterprise Practice Performance team to ensure that training content is developed and constantly refined to improve outcomes, and to ensure that the training that is delivered supports the process improvement and optimization targets identified by the Practice Performance Consultants and Manager. The Training Analyst Manager will build and maintain effective relationships with medical group customers as well as peers and other members of the Physician Enterprise Practice Performance team. The Analyst Manager will collaborate with clinical, financial, operations, and access team representatives to ensure the designed training strategies and education programs support best practice work flows. Successful Analyst Manager will be required to pass an athenaCollector and athenaClinicals competency and instruction test within 3 months of hire and at least annually thereafter; the test will evaluate both the functional/technical aspects of the athenaNet system as well as process and operations knowledge based on Physician Enterprise standards, policies and procedures. The Analyst Manager will be responsible for oversight and day to day supervision of the medical group Training Analyst team members.

The value** **you’ll** **bring to the team:

+ Support the training efforts related to athenahealth, other software applications, and continuing education training across the medical group.

+ Work in cooperation with the Physician Enterprise Practice Performance team to deliver highly effective training to all levels of end users.

+ Deploy a wide variety of training methods, reimagining creative and innovative tools, techniques and approaches to achieve excellent comprehension, proficiency, and performance results from end users.

+ Deliver individual, small group, and large group training for both new and existing users including physicians, advanced practice providers, clinical support staff, front office staff, and professional/managerial staff. This includes classroom training, demonstrations, on-the-job training, recorded webinars, meetings, conferences, and workshops.

+ Deliver effective functionality and work flow training to end users.

+ Coordinate training programs and ensure proper training materials are available prior to and during training.

The** **expertise** **and experiences** **you’ll** **need to succeed:

**Minimum qualifications** :

+ High School graduate

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.