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Position Information

Posting Title Conservation Program Specialist (Austin Energy employees only)

Job Requisition Number AE504064

Position Number 107709

Job Type Full-Time

Division Name Customer Care

Minimum Qualifications

+ Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience.

+ Masters degree may substitute for two (2) years of the required experience.

+ Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

+ Valid Drivers License.

For Austin Water positions:

+ Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment.

+ IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment

Notes to Applicants

This position assists in the coordination of incentive and rebate programs, including database updates; responds to customer and contractor inquiries; application verification; customer service; and general support of Austin Energy residential, multifamily and commercial energy efficiency programs.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information.

Employment Application:

+ The City of Austin employment application is an official document; incomplete applications will not be considered.

+ The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held.

+ Starting salary will be based on overall relevant experience from your application.

+ Responses to the Supplemental Questions inquiring about experience should be reflected on application.

+ Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

+ Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.

+ Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation.

Good Standing Employees

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

VETERAN INTERVIEW PREFERENCE :

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

CRIMINAL HISTORY BACKGROUND CHECK :

The top candidate will be subject to a minimum 7 year criminal history background check.

CLOSING OF REQUISITION :

Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.

Driving Requirement:

This position requires a Valid Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) (https://www.austintexas.gov/sites/default/files/files/Employment/new\_hire\_driver\_safety\_standards.pdf) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

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Pay Range

$27.41 – $33.30

Hours

Monday – Friday; 8:00 a.m. – 5:00 p.m.

Job Close Date 05/21/2025

Type of Posting Departmental Only

Department Austin Energy

Regular/Temporary Regular

Grant Funded or Pooled Position Not Applicable

Category Professional

Location 4815 Mueller Blvd (AE Headquarters)

Preferred Qualifications

+ Experience working in residential, multifamily, or commercial energy efficiency or conservation programs.

+ Experience reviewing customer rebate or incentive applications for energy efficiency or conservation programs.

+ Experience reviewing, editing and developing energy efficiency or conservation program documents.

+ Experience in customer service and support.

+ Experience performing energy efficiency or conservation program outreach.

+ Intermediate level of expertise in Microsoft Excel.

+ Experience working with customer databases.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

+ Implements conservation programs in residential, commercial, or industrial settings.

+ Gathers and analyzes historical energy or water usage data, including rates or tariffs to determine conservation recommendations for customers.

+ Inspects or evaluates buildings, mechanical systems, electrical systems, water systems, or process systems to determine the energy or water consumption of each system. Recommends energy or water efficient technologies.

+ Quantifies energy or water consumption to establish baselines for use and need. Calculates potential for savings.

+ Prepares audit reports containing energy or water analysis results and recommendations for cost savings.

+ Prepares job specification sheets for residential, commercial, or multi-family home energy or water improvements and retrofits.

+ Educates customers and contractors on energy efficiency and answer questions on topics such as the costs of running household appliances and the selection of energy efficient appliances.

+ Performs field audits, pre-verification and final inspections to determine customer eligibility for conservation rebates.

+ Coordinates conservation program activities with contractors, ensures compliance with energy efficiency programs and rebate requirements.

+ Promotes conservation programs to the public through on-site appointments and participating in outreach activities by attending trade shows, conferences, and other community events.

Responsibilities- Supervision and/or Leadership Exercised:

+ May lead departmental project teams.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

+ Knowledge of energy or water efficiency technologies, practices, programs and rebate requirements.

+ Knowledge of applicable building codes, energy or water retrofit requirements and specifications.

+ Knowledge of safety practices and procedures.

+ Knowledge of department energy or water resource initiatives and targets.

+ Knowledge of construction materials, practices and procedures.

+ Knowledge of Federal, State and Local laws.

+ Knowledge of city practice, policy and procedures.

+ Skill in oral and written communication.

+ Skill in handling multiple tasks and prioritizing.

+ Skill in using computes and related software.

+ Skill in data analysis and problem solving.

+ Ability to negotiate.

+ Ability to determining quality of materials, workmanship and compliance with specifications.

+ Ability to handle conflict and uncertain situations.

+ Ability to operate and maintain testing and diagnostic equipment.

+ Ability to use graphic instructions, such as blue prints, schematic drawings, plans, maps or other visual aids.

+ Ability to lead teams.

+ Ability to establish and maintain good working relationships with city employees and the public

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years related experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements?

+ Yes

+ No

+ * Are you a current Austin Energy employee?

+ Yes

+ No

+ * Describe your experience working in residential, multifamily, or commercial energy efficiency programs to include service length (years / months) in said program(s).

(Open Ended Question)

+ * Which of the following best describes your level of proficiency with Microsoft Word?

+ Basic: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell check, inserting date/time

+ Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents

+ Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, creating index/concordance, line drawings and macros, importing/exporting files

+ Limited or no MS Word experience, but proficiency with another word processing application such as WordPerfect or Apple Pages

+ No experience with Microsoft Word or other word processing applications

+ * Do you have experience working in a high-volume, fast-paced, task-driven environment while maintaining attention to detail and accuracy?

+ Yes

+ No

+ * Describe your experience educating customers and contractors on energy efficiency.

(Open Ended Question)

+ * Do you have the ability to adhere to a regular and predictable schedule.

+ Yes

+ No

+ * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

+ I acknowledge and understand this position requires a Criminal Background Check.

Optional & Required Documents

Required Documents

Optional Documents

Contact City of Austin Employment Services

Office: 512-978-JOBS (5627)

Privacy Notice (https://www.austintexas.gov/page/privacy-policy)