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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job: Dining Ambassador

Hours: Shifts will fall between 10am-8pm

Department: Nutrition Services

Summary:

+ The Dining Ambassador will provide the delivery and retrieval of patient's meals

+ The Dining Ambassador will provide an exceptional, caring and compassionate experience for patients and their families

Responsibilities:

+ Delivers patient trays in a timely and accurate manner in compliance to department tray delivery time standards

+ Ensuring that food is delivered promptly while maintaining food quality and temperature

+ Working with both food and patients, the dining ambassador will maintain proper hand hygiene. Cleaning and sanitizing meal delivery carts

+ Ensures that the proper meals are delivered to the proper patients through following proper protocol for patient identification when delivering food to patients

+ Documents and completes tray delivery logs accurately using an iPad

+ Retrieves soiled trays from patient room in a timely manner at the end of each meal period

+ Collects and returns correct amount of cash change and/or documents correct credit card information for guest tray charges

+ Communicates and interacts with Nursing, Dining Coordinator, Nutrition Supervisor and Manager effectively to meet patient needs and provide service recovery promptly

+ Side work to include wrapping silverware, assembling and preparing, stocking food and other supplies for patient tray line as necessary

+ Follows all departmental policies regarding food safety, infection prevention, employee hygiene, hazardous material and waste disposal processes. Maintains a clean, sanitary working environment

Education or Equivalent Experience:

Required:

+ H.S. Diploma/GED

Preferred:

+ One-year previous work experience in food service

Why Choose Penn Medicine?

+ Endless opportunities for career growth - eligible to grow into full time after 6 months of employment if desired

+ Penn Medicine believes in its' people - the organization can only be successful with our valued employees

+ Access to over 1300 courses to provide professional and personal growth

+ Access to Penn Medicine's Wellfocused Program to support emotional and physical wellness

+ Access to hundreds of employee discounts

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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