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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**HOURS:** Full Time (32 hours per week). Monday-Friday (8am-4:30pm). Potential for hours to expand between 8am-8pm. Occasional weekends and holidays.

**SIGN-ON BONUS:** Up to $2,500, prorated based on FTE. 2-year commitment.

Summary:

+ This position will provide support to providers, staff and patients who fall under the auspices of the LGHP Lancaster General Health Physicians and or partnering practices. Responsible for the telephonic electronic intake, assessment, planning, coordination, and implementation of standardized protocols relating to patient symptoms and dispensation of medical advice. The triage nurse will assist with triage in the EMR inbasket and nurse telephone line, nurse case management, collaboration with clinical teams, clinicians, and other departments as necessary, and provide quality patient care in compliance with local, state, and federal regulations and accreditation standards. This patient-centered position delivers services with focus on customer service and symptom management. This nurse works with all primary care practices to assist with triage duties and related tasks.

Minimum Required Qualifications:

+ Current licensure as a Licensed Practical Nurse, or Registered Nurse, issued by the PA State Board of Nursing required.

+ Healthcare BLS

+ Minimum of 2-years of clinical experience in direct patient care within a Family Medicine office setting or minimum of Two 2-years' experience working in an emergency department.

+ Current CPR certification

+ Strong customer service skills

Preferred Qualifications

+ Bilingual

+ Computer skills and knowledge of word processing

+ Demonstrated ability to work effectively in an independent environment.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 248902