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When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You’ll Contribute

The Manager, Data Management is responsible for collecting, validating, visualizing, and monitoring data from across the technology organization. This person is passionate about working with data, observing data trends, and visualizing data to drive decisions.

The Manager, Data Management, can efficiently manage large data sets and generate standard visualizations. This person can analyze the effectiveness of changes, proven by data, to drive delivery and manage risk in the technology organization. This person has excellent communication skills, both in data tools and in PowerPoint for visualizations.

In addition to creating visualizations for existing metrics, this person will proactively identify metrics, collection methods, processes, and methods for new metrics.

What You'll Do

+ Use story-telling techniques to generate compelling reports and presentations, driving data findings & recommendations for decision-making.

+ Perform data collection, validation, and management tasks to ensure data quality and integrity

+ Validate current and recommend new data sources to improve technology metrics

+ Lead approach for current & new metrics to drive delivery & performance

+ Collaborate with PowerBI data engineering team and Service Management team to optimize data infrastructure and ensure efficient data processing and storage

+ Analyze data sets to identify patterns and trends

+ Develop & document standard processes for data collection and reporting

+ Support existing and identify new data visualization techniques to effectively communicate data insights to stakeholders

+ Generate new visualizations on an ad-hoc basis as requested

+ Understand existing processes and recommend improvements for process efficiency, including automation

What You Have

Minimum education, skills and experience required

+ Proficiency with data analysis and visualization using Excel, Power BI, and other data manipulation and analysis tools

+ Strong understanding of data analysis techniques

+ Understanding of metrics related to software delivery including agile team metrics, DORA metrics, incident management including mean time to restore, etc.

+ Highly skilled with data visualization tools including Excel and PowerPoint

+ Strong analytical and problem-solving skills, with attention to detail and the ability to work with large datasets

+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

+ Self-starter with attention to detail

Preferred education, skills and experience required

+ Proven skills analyzing data and generating data visualizations

+ Passion for working with data, and using data to drive process improvements

+ 5+ years’ experience in an analytics or information technology role

+ Bachelor’s degree in Computer Science, Statistics, Data Analysis or a related field

Hybrid position with required in-office time.

The Americans with Disabilities Act

_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._

Feeling your best helps you do your best:

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

+ Competitive base salaries

+ Bonus incentives

+ Generous PTO, Floating Holidays and 12 Federal Holidays observed

+ Support for financial-well-being and retirement 401k with employer match

+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more

+ Employer paid short-term/long-term disability and basic life insurance

+ Flexible hybrid working arrangements.

+ Paid parental leave and adoption reimbursement programs

+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)

+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives

+ Tuition Reimbursement and Family Scholarship Programs

+ Career development and training opportunities

Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (https://salliemae.com/legal/pay-transparency-policy/)** **to view the U.S. Pay Transparency Policy,** **here (https://mandatoryview.com/?LicenceId=b723c601-1179-462b-a551-71dec216fdbf&ProductType=IntranetLicense&SubType=PG)** **for federal job applicant notices, and** **here (https://www.salliemae.com/content/dam/slm/writtencontent/Policies/CA\_Privacy\_Notice\_2023.pdf)** **to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.