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About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Responsibilities

+ Develop new capabilities, while coordinating implementation across a large number of teams including infrastructure, developer tools and information security

+ Help organize, secure, and automate existing infrastructure and deployments

+ Embed into application teams on a rotating basis

+ Adapt existing capabilities to the team's specific circumstances, technology stack and business requirements

+ Learn from applications internally developed best practices and help adopt them across the organization as new capabilities are created

+ Automate, automate, automate - identify, enhance, and develop automation solutions around things like capacity issues, infrastructural lag, enhancing alerts, etc.

+ Implement, monitor, and maintain CI/CD frameworks

+ Prove and iterate capabilities by applying them to real world applications

+ Work closely with developers to provide feedback and drive operational improvements within our products and operations infrastructure

+ Take part in post-incident review and help guide changes to avoid future incidents in a blame-free post mortem

+ Provide status updates to senior leadership engaging with both technical and non-technical stakeholders

+ Help influence a culture of Site Reliability Engineering

+ Engage in training and mentoring to help develop other engineers with SRE mindset

+ Serve as subject matter expert providing direction as needed

+ Report on key performance (SLA) including major Incidents, major projects, etc.

+ Broaden understanding of the Citi Technology Infrastructure organization

+ Gain extensive product knowledge of the Citi Developed application

Qualifications

+ 5+ years' experience in SRE with specific focus in Apps Development and/or Systems Analysis role

+ 5+ years' experience in high-performance 24x7, DevOps or SysOps team environments

+ Extensive experience of programming, deployment and operation of software applications

+ Experience with Docker, Kubernetes, OpenShift

+ Experience with SQL/NoSQL databases like Oracle, MongoDB

+ Java Spring Framework development experience

+ Experience in Config Management tooling e.g. Ansible, Chef, Puppet or Salt stack

+ Experience writing automation tests

+ Expert proficiency with implementing successful projects

+ Ability to adjust priorities quickly as circumstances dictate

+ Experience and passion in mentoring more junior team members

+ Team management with an ability to drive a positive wave within the team

+ Consistently demonstrates clear and concise written and verbal communication

+ Ability to quickly learn new concepts and software

+ Ability to work with global teams from several disciplines on a regular basis

Education

+ Bachelor's degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 14, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.