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Working Title:

EDGE Center of Innovation Support Specialist - Office and Administrative Specialist Intermediate

Institution:

Alexandria Technical and Community College

Classification Title:

Office & Admin Specialist Int

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Alexandria

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

Job Description:

The EDGE Center of Innovation Support Specialist position is responsible for providing office and project support to Customized Training and Continuing Education and military education initiatives such as the United States Naval Community College partnership. This position will assist the AVP of Workforce Development and Customized Training Representatives with office support needs, which may include scheduling meetings and appointments, word processing documents, creating spreadsheets, preparing CECT contracts, sending communications, managing CECT Faculty Workload Management (FWM) entries, and acting as a backup to support OAS, Senior position working with rST (CECT registration software), Salesforce CRM, and Microsoft Teams.

Salary Range:

$20.45 to $27.12 per hour / $42,700 to 56,627 annually

Minimum Qualifications:

+ Word processing skills using software, such as Microsoft Office, to develop and modify a variety of correspondence, records, and reports.

+ Data entry skills sufficient to create database records and update entries in a timely manner.

+ Ability to answer telephones, communicate effectively with internal and external customers, prepare written responses to routine inquiries, and follow detailed instructions.

+ Skill in using business grammar, spelling and punctuation to write, develop and edit reports, letters, procedures, presentations, and other documents.

+ Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers over the phone, in person, and via email.

+ Ability to understand and apply oral and written instructions.

Preferred Qualification:

+ Two years of professional work experience in an office setting; A bachelor’s degree in business, office management, or similar field can substitute for one year of experience; An associate’s degree can substitute for six months of experience.

+ Intermediate level computer skills in using Excel, Access, and data reporting tools such as Power BI, to create reports, sort, format, filter data and export information between Microsoft products.

+ Ability to quickly learn new software, such as ISRS, Salesforce, Workday, Event Management Scheduling (EMS), or other selected software as position responsibilities expand.

+ Strong organizational and planning skills to manage projects, identify priorities, and meet timelines with little supervision.

+ Data privacy knowledge and skills to adequately handle confidential and personal data.

+ Skill in customer service sufficient to perform the duties with politeness, respect, and interest in positive problem solving, and the ability to manage and address customer’s, clients, and co-workers’ concerns tactfully and thoroughly.

Other Requirements:

None

Work Shift (Hours / Days of work):

8:00 a.m. to 4:30 p.m., Monday through Friday

Telework (Yes/No)

No

About

Alexandria Technical & Community College (ATCC) provides quality hands-on and liberal arts education to more than 4,200 students each year, and has been ranked Minnesota’s #1 Community College since 2020 (Wallethub, Niche, and UniversityHQ). ATCC offers more than 50 programs and transfer pathways in fields like business, design, education, human services, health, manufacturing, police training, and transportation. Most programs can be completed in two years or less, with some offerings as short as one semester. With a graduation rate more than double the national average and a 99% job placement rate, ATCC maintains a longstanding reputation as an academic institution of excellence.

The campus is located in the heart of lake country: Alexandria, Minnesota. The population is just over 14,000 within city limits, but Alexandria is a true destination, drawing residents from neighboring rural communities plus a tourism boom in warmer months. Alexandria is home to a thriving downtown district, excellent walking and biking trails, plenty of arts, museums, parks, wineries, breweries, and even a whiskey distillery. Paired with diverse year-round outdoor activities and more lakes than you can count, Alexandria is a small town that feels big.

Alexandria College is a member of the Minnesota State system of colleges and universities. Minnesota State is the fourth largest state higher education system in the United States with 26 colleges, 7 universities, and 54 campuses.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

06-16-2025

Position End Date:

Open Date:

05-06-2025

Close Date:

05-14-2025

Posting Contact Name:

Renae Rae Kasper

Posting Contact Email:

[email protected]