• PL/SQL Developer, Student Information Systems

    Texas A&M University System (Texarkana, TX)


    Job Title

     

    PL/SQL Developer, Student Information Systems

     

    Agency

     

    Texas A&M University - Texarkana

     

    Department

     

    Division of Technology and Distance Education

     

    Proposed Minimum Salary

     

    Commensurate

     

    Job Location

     

    Texarkana, Texas

     

    Job Type

     

    Staff

    Job Description

    Texas A&M University-Texarkana is seeking a Software Applications Developer III who will provide technical support on the Banner Student Information System, primarily supporting the Student Module of the Banner ERP and the associated systems.

     

    The ideal candidate has good technical programming experience with a strong PL/SQL background, is detailed-oriented, has good communication and troubleshooting skills, has the ability to work well in a team environment and to prioritize and handle various task assignments related to the student information system.

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    + Application Design, Development, and Testing - Consult with users to define application requirements, identify programming and output needs, and verify preliminary design and output for the Banner ERP and its associated modules (Student, Student AR, Financial Aid, Self-Service Banner (SSB) and Banner Forms (INB).

    + Recommend technical and procedural design for new or revised applications including flow charts, system specifications, programming guidelines, and code review.

    + Primarily using Oracle SQL, PL/SQL, review, modify and/or write program code as needed to maintain the Banner and enhance the effectiveness of the Banner ERP.

    + Form relationships with TAMUT Functional users, being their primary contact for all ERP and associated system issues, process updates and tickets. Assist other employees in resolving certain technical problems. Confer with other personnel in resolving problems involving procedural and technical matters. Provide more advanced technical support for the customer. Research problems and recommend solutions. Provide resource estimates and progress reports. Serve on committees to develop technical standards and direction. Meet with University customers and technical staff to determine information needs and requirements. Ensure that all work is accurate and in compliance with departmental or project quality standards.,

    + Support the associated SIS applications, including Degreeworks, WebFOCUS, Apply Texas, Element 451, etc.

    + Problem Resolution and Analysis - Resolve problems by reviewing and analyzing software documentation and production outputs to identify causes, solutions, and/or make appropriate referrals.

    + Customer Support - Answer questions and provide technical assistance and/or training to application users. Creating and resolving existing tickets as needed.

    + Documentation - Write documentation of system procedures and guidelines for application users, as well as programs and program modifications.

    + Professional Development - Participate in training and professional development sessions. Performs other duties as assigned. Create and maintain membership accounts with Ellucian and Texas Connection Consortium (TCC) to stay abreast of changes impacting the Banner ERP and associated systems as well as participate in testing for associated patches and upgrades. Attend occasional vendor conferences to stay abreast of product enhancements.

    + Other duties as assigned.

    KNOWLEDGE, SKILLS & ABILITIES:

    Minimum Qualifications

    + Bachelor's degree in applicable field or equivalent combination of education and experience

    + 5 years of experience.

    + Knowledge of word processing and spreadsheet applications

    + Knowledge of project management, mentoring, negotiation skills, basic vendor relations, advanced client relations skills, proposal writing, business acumen, persuasive communication, team leadership skills, and quality assurance methodologies

    + Ability to multitask and work cooperatively with others

    + Excellent written communication, analytical, interpersonal, and organizational skills

     

    Preferred Qualification

     

    + Two (2) or more years of experience in higher education

    + Two (2) or more years of experience working in the Banner environment

    + Work experience either through professional work experience or internship

    + Knowledge of Oracle SQL, PL/SQL programming language, Relational Database Management Systems, Unix/Linus operating systems and shell scripting languages

    + Fluent/idiomatic English language skills

    Other Requirements

    + Ability to travel and work beyond normal office hours

    + Ability to maintain confidentiality

    + Ability to work effectively on campus and in a remote environment

    + Ability to periodically attend meetings and participate in other initiatives on campus with prior notice

    SUPERVISION OF PERSONNEL:

    This position generally does not supervise others.

     

    OPEN UNTIL FILLED.

     

    To apply: Upload your cover letter, resume and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.

     

    Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected].

     

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

     

    Equal Opportunity/Veterans/Disability Employer.