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*Description*

Summary:

This is the Lead position for the Security day shift, with responsibility for patient, visitor and staff protective services, and Security related administrative tasks.

Responsibilities:

1. Leads security activities on the day shift, including parking, visitor reception, patient and visitor control and access control and photo ID badge related services. Provides oversight of three to five security officers who respond to emergency assistance and workplace violence requests for public safety incidents on the hospital campus.

2. Leads Security protective services activities, including but not limited to, Code Grey emergencies, close supervision patient watches, safety searches, contraband inventories, patient control services such as managing issues of non-compliance, medication administration, safety stand-bys during staff re-direction efforts, and the application of restraints when required.

3. Directs and monitors security staff assigned to close supervision patient watches in the Emergency Department and ED Behavioral Care Unit.

4. Demonstrates strong verbal conflict resolution and de-escalation skills when dealing with patients and others suffering the effects of emotional crisis.

5. Leads, directs and monitors security staff searches of patients being held on a physician's order for psychiatric/psychological or chemical dependency treatment.

6. Ensures that patient searches for weapons, dangerous instruments and contraband are performed by staff in accordance with written guidelines.

7. Ensures that patient valuables, and contraband are inventoried and properly safeguarded.

8. Leads and directs Security use of force to control, and when necessary restrain, violent persons.

9. Ensures that the use of force is reasonable and necessary, and documents the facts and circumstances of causation.

10. Writes reports on incidents and occurrences of injury, accident, loss or damage to property and general liability incidents.

11. Insures shift officers are compliant with all organizational policies and procedures.

12. Follows-up on staff daily inspection rounds of the facility insuring security, safety and environmental conditions identified as hazards or regulatory violations are promptly corrected.

13. Investigates and resolves customer service issues as assigned by the Security Director.

14. Fulfills all compliance responsibilities related to the position.

15. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: A minimum formal education of High School diploma required. Associates or Bachelor’s Degree or certification equivalent with major/minor in Criminal Justice preferred. 2 or more years of supervisory experience in healthcare preferred.

Minimum Experience: zero to six months

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Significant occupational risk

Physical Effort: Very Heavy effort. May exert up to 50 lbs. force

Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Credentials:DRIVER LIC

Company: Danbury Hospital

Org Unit: 253

Department: Security

Exempt: No

Salary Range: $17.60 - $33.48 Hourly

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.