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Customer Service Cashier

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Customer Service Cashier

Salary

$15.94 - $18.75 Hourly

Location

Houston, TX 77002

Job Type

Full Time

Job Number

36627

Department

HOUSTON POLICE DEPARTMENT

Opening Date

05/07/2025

Closing Date

5/13/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: CUSTOMER SERVICE CASHIER

Posting Number: PN# 36627

Division: AUTO THEFT / AUTO DEALERS

Reporting Location: 1002 WASHINGTON AVE

Workdays & Hours: MONDAY – FRIDAY; 8 AM – 4 PM*

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Assists customers by accepting payments, making change, crediting payments to accounts and answering questions relating to accounts.

RESPONSIBILITIES:

• Accepts customer payments, makes change, and processes payments through the on-line cashiering system.

• Balances daily money collections on cashiering system.

• Reconciles all cash and checks to summary reports and makes bank deposits daily.

• Acts as a source of information to the public including the initial research and resolution of citizens' problems.

• Prints, retrieves and distributes a variety of reports from the on-line cashiering system. The reports include summary cashier balances, summary cashier deposits, bank deposits, itemized tenders, journal searches, and reconciliation totals.

• All duties and responsibilities may not be included in the above job descriptions.

WORKING CONDITIONS

The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds.

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

•Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required.”

If applicable, the applicant’s past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.

EXPERIENCE REQUIREMENTS

One year of money handling experience is required.

One year data entry is required.

LICENSE REQUIREMENTS

None.

PREFERENCES

**Preference shall be given to candidates with strong data entry skills.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

Department may administer skills assessment test.

SAFETY IMPACT POSITION NO

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 12

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (713-308-1289).

If you need special services or accommodations, call (713-308-1289). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employment

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

What is the highest level of education you have obtained?

+ Less than High School diploma/GED

+ High School Diploma/GED or higher

02

How many years of verifiable experience in money handling do you have?

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years but less than 4 years

+ 4 years or more

+ None of the above

03

Do you have experience performing financial reconciliations?

+ Yes

+ No

04

Do you have experience handling a high call volume?

+ Yes

+ No

05

How many verifiable years of customer service experience do you have?

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years but less than 4 years

+ 4 years but less than 5 years

+ 5 years or more

+ No experience

06

Do you have a valid/current driver's license?

+ Yes

+ No

07

I have experience and/or knowledge in the following areas. (Please check all that apply).

+ Professional money handling

+ Customer service

+ Professional bank depositing

+ Reconciling cash and checks

+ Prepare summary reports in cashiering system

+ None of the above

08

Are you bilingual (able to speak, write, and understand) in Spanish & English?

+ Yes

+ No

09

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question