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This highly motivated and driven individual will be able to exercise their creativity and decision-making skills by serving as a liaison within the organization; conduct analysis, driving requirements elicitation and testing to assist in meeting the goals and objectives of the Commercial Lines Department.

This position is based full-time at our headquarters in West Trenton, NJ with an option to work 2 days per week remotely.

Job Responsibilities:

+ Responsible for assessing business problems, consulting industry best practices, and offering creative solutions.

+ Act as a business technical liaison for the department.

+ Apply advanced skills in area of expertise to solve a wide range of difficult problems and identify project and/or process efficiencies.

+ Conduct training sessions/demos to business stakeholders.

+ Demonstrate strong analytical skills and business process improvement methodologies.

+ Facilitate requirement elicitation, analysis, and test execution activities in support of technology projects.

+ Define and capture complex requirements.

+ Define clear success criteria.

+ Able to work under time constraints and provide informative updates to department leadership.

+ Lead cross functional business teams and facilitate meetings to achieve goals.

+ Leverage strong negotiation and presentation skills to propose solutions.

Required Qualifications & Experience:

+ Bachelor’s degree preferred.

+ 3-5 years of experience with process re-engineering initiatives or process improvement, project management principles, business analysis and analytical techniques and practices.

+ 3-5 years business experience in the Commercial Lines P&C Insurance Industry preferred.

+ Proficient understanding of NJM's Project Management Lifecycle phases and activities.

+ Demonstrated ability to manage multiple initiatives.

+ Demonstrated ability to adapt to frequent and unexpected changes.

+ Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel (including some knowledge of pivot tables, formulas, macros) and Visio required.

+ Excellent communication and documentation skills.

+ Ability to identify and recommend process improvements and solutions.

+ Strong functional knowledge of core business systems (PolicyCenter, Duck Creek Distribution Management System, CSS/Workspace).

The salary range for this role is $81,000– $103,000. Compensation is commensurate with experience and credentials.

Team members receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.