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Senior IMAP Responder

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Senior IMAP Responder

Salary

$37,782.00 - $66,120.00 Annually

Location

Haywood County, NC

Job Type

Permanent Full-Time

Job Number

25-05764

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

05/07/2025

Closing Date

5/14/2025 11:59 PM Eastern

Job Class Title

Transportation Worker IV

Position Number

65012628

Salary Grade

NC08

+ Description

+ Benefits

+ Questions

Description of Work

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Internal Posting–Only temporary or permanent NCDOT employees or layoff candidates with NC Department of Transportation eligible for RIF reemployment consideration as described by General Statute(GS) 126 (State Personnel Act) may apply.

This position will be staffed as a Senior Incident Management Assistance Patrol (IMAP) Responder (Transportation Worker IV) in the Division 14 IMAP Unit. Employees in this role will be considered Senior Responders who have demonstrated commitment and quality in the work. The work will involve operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, and performing routine motorist assistance duties and debris removal to facilitate traffic flow and minimize congestion. This position also is responsible for communicating via two-way radio with the TMC dispatch as well as other first responder agencies for appropriate coordination as needed. Employees in this class do not directly supervise but can function as lead workers and/or provide on-the-job training to incoming Incident Management Responders. This role requires the ability to work independently, think critically, prioritize and control situations, and make decisions quickly under extreme pressure or in a hazardous environment.

This role requires the ability to perform routine tasks, to move or lift heavy objects, to work in a variety of weather conditions, including rain, snow, heat, and ice, and proficiency in all computer applications required to perform the job, including Computer Aided Dispatch (CAD),SAP(timesheets),Outlook(email),Excel(spreadsheets),Word, and any other laptop applications as necessary (incident reports, logs). In addition, the responder must have the ability to maintain basic first aid and CPR training, to work outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours, and to skillfully maneuver IMAP vehicle in all weather and traffic conditions while communicating with other units and response partners.

The Senior Responder must have strong communication skills, patience and aptitude for training incoming Incident Management Responders and demonstrate defensive driving skills and safe driving habits. They will maintain consistent communication with their supervisor.

Thisrolerequirestheabilitytobeagileenoughtorespondandmovequicklyaroundfast-moving vehicles unassisted, to lift at least 50 pounds unassisted, to walk long distance multiples times throughout the day, and to change a tire unassisted.

This role requires working knowledge of fire safety (including the ability to operate a fire extinguisher), working knowledge of small hand and power tools, experience in minor mechanical repairs, the ability to operate an IMAP utility truck with winch, traffic control devices, and other small tools and equipment, knowledge of two-way radio systems and phone communications, and an understanding of dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions.

Related experience will be given for experience in the following areas which are documented on the application: a) emergency response work; b) medical services; c) protective services in law enforcement/fire/inspection/arson/ correctional/security; d) highway/bridge maintenance or construction; e) automotive/maintenance, towing industry, and/or repair.

Knowledge, Skills and Abilities / Competencies

Applicants must meet the Education Requirements and all KSAs in order to qualify. Qualified applicants must submit an application that CLEARLY reflects work experience that demonstrates the following:

+ Knowledge of roadway maintenance operations and NCDOT workplace safety policy and practices Knowledge of Incident Command and basic work zone safety

+ Demonstrated ability communicating with the public, first responders, media, and staff in order to maintain a positive working relationship

+ Demonstrated ability supervising staff including scheduling, tracking, training, motivating and counseling subordinates

+ Knowledge of policies and laws regarding incident management, including NCDOT's CMS policy & Quick Clearance Law

Additional Expectations:

Additional Training/Experience:

Additional Training/Experience: Employees will need to successfully pass both classroom training related to safety, IMAP, and traffic management operations and a field assessment review.

•The successful applicant must hold and keep current CPR Certification within 6 months of employment

•The successful applicant must hold and keep current NCDOT IMAP Certification within 6 months of employment

Ability to work independently, think critically, make decisions under extreme pressure or in a hazardous environment. Working knowledge of fire safety, small hand tools, minor mechanical repairs, traffic control devices, two-way radio systems, dynamics of traffic control implementation. Ability to operate and maintain an IMAP truck. Ability to maintain basic first aid and CPR training. Ability to communicate with other units and response partners. Requires strong communication skills and aptitude for training incoming responders. All members shall maintain a neat, well-groomed appearance while on duty.

Attention to personal hygiene is a requisite when in uniform. These procedures, regulations and policies are intended to promote the professional image expected by the department and to encourage good health for consistently optimum job performance while increasing public confidence. Must be knowledgeable of NCDOT Policies and Procedures. Working knowledge of Basic Work Zone Safety and NCDOT Workplace Safety Policy and Practices. Knowledge of maintenance, construction, and incident management operations within NCDOT. Knowledge of two-way radio systems and phone communications. Employee may be subjected to hazards on the roadway and highway traffic. Employee will be subject to emergency callbacks. The selected applicant will be expected to legally operate a motor vehicle. Safety toe shoes required.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school or General Educational Development diploma and six years of experience operating equipment directly related to the area of specialization; or equivalent combination of education and experience.

Supplemental and Contact Information

Laura Phillips at 828-331-5200

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary full-time, temporary part-time, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?

+ Yes

+ No

03

Which of the following best describes your level of knowledge of roadway maintenance operations and NCDOT workplace safety policy and practices?

+ None

+ Less Than 2 Years

+ 2 - 3 Years

+ 3 - 4 Years

+ 4 - 5 Years

+ 5 - 6 Years

+ 6 or More Years

04

Explain how you have knowledge of roadway maintenance operations and NCDOT workplace safety policy and practices.

05

Which of the following best describes your level of knowledge of Incident Command and basic work zone safety?

+ None

+ Basic

+ Intermediate

+ Advanced

06

Explain how you have knowledge of Incident Command and basic work zone safety.

07

Which of the following best describes the level of ability you have demonstrated communicating with the public, first responders, media, and staff in order to maintain a positive working relationship?

+ None

+ Less Than 2 Years

+ 2 - 3 Years

+ 3 - 4 Years

+ 4 - 5 Years

+ 5 - 6 Years

+ 6 or More Years

08

Explain how you have demonstrated you have the ability to communicate with the public, first responders, media, and staff in order to maintain a positive working relationship.

09

Which of the following best describes the level of ability you have demonstrated supervising staff including scheduling, tracking, training, motivating and counseling subordinates?

+ None

+ Basic

+ Intermediate

+ Advanced

10

Explain how you have demonstrated you have the ability to supervise staff including scheduling, tracking, training, motivating and counseling subordinates.

11

Which of the following best describes your level of knowledge of policies and laws regarding incident management, including NCDOT's CMS policy & Quick Clearance Law?

+ None

+ Less Than 2 Years

+ 2 - 3 Years

+ 3 - 4 Years

+ 4 - 5 Years

+ 5 - 6 Years

+ 6 or More Years

12

Explain how you have knowledge of policies and laws regarding incident management, including NCDOT's CMS policy & Quick Clearance Law.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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