• Patient Services Support Coordinator

    KPH Healthcare Services, Inc. (Syracuse, NY)


    Overview

    **Scope of Responsibilities:** Works under direct supervision and follow standard procedures to accomplish assigned tasks.

     

    Job Summary:** Perform various clerical and administrative support duties throughout Specialty Pharmacy **.

    Responsibilities

    + Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing

    + Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.

    + Responsible for organizing and mailing letters to patients.

    + Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork

    + Responsible for providing support to Call Center Representatives who are not working physically in the facility

    + Assist call center operations with miscellaneous reporting tasks

    + Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.

    + Role requires 100% attendance in the physical facility.

    + Perform other duties as assigned

    Qualifications

    Educational Requirements:

    + Minimum: High School Diploma or GED

    + Preferred: AS Degree or higher in Business Administration or related field

    Experience:

    + Preferred: 0-2 years of experience in a similar position

    Special Conditions of Employment:

    + Drug test

    + Initial and continuous exclusion and sanction/disciplinary monitoring

    + Any and all additional eligibility requirements based on the specific position

     

    Compensation

     

    $17.00-18.00per hour.

     

    The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience,and education.

     

    KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state,and federal regulations as it pertains to minimum wage requirements.

     

    Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13692/patient-services-support-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)

     

    **Job Locations** _US-NY-Syracuse_

    **Posted Date** _4 months ago_ _(1/20/2025 9:05 AM)_

    **_Requisition ID_** _2025-13692_

    **_\# of Openings_** _2_

    **_Category_** _Administrative/Clerical_

    **_Location : Location_** _US-NY-Syracuse_