• Mobile Support Engineer

    Robert Half Technology (San Jose, CA)


    Description

    We are looking for a skilled Mobile Support Engineer to join our team in San Jose, CA 95113. In this long-term contract position, you will play a vital role in supporting device intelligence systems and ensuring seamless integration and functionality. This role requires a strong technical background, excellent problem-solving skills, and a commitment to delivering exceptional customer support.

    Key Responsibilities:

    + Provide technical support for the integration and usage of our mobile SDK on iOS and Android platforms.

    + Develop sample apps and code snippets to guide and assist clients with SDK integration.

    + Troubleshoot and debug customer issues related to SDK integration and usage, ensuring timely resolutions.

    + Collaborate closely with cross-functional engineering and support teams across the globe.

    + Work efficiently to manage and resolve technical customer tickets, documenting solutions and improving the customer experience.

    Requirements

    Required Qualifications:

    Must-Have Skills:

    + Mobile App Development: Hands-on experience in building apps on both iOS (Objective-C/Swift) and Android (Java/Kotlin).

    + Technical Communication: Proven ability to communicate complex technical concepts effectively through email and phone.

    + Tools Proficiency: Familiarity with platforms and tools such as Git, Android Studio, Xcode, Jira, and Confluence.

    Nice-to-Have Skills:

    + Experience with modern UI frameworks such as SwiftUI, Jetpack Compose, Flutter, or React Native.

    + Knowledge of online fraud prevention concepts and technologies.

    + Ability to troubleshoot and debug websites, including analyzing tags, tracking network traffic, and leveraging browser developer tools.

     

    Education & Experience

     

    + Education: A Bachelor’s degree in Computer Science, Software Engineering, or related technical fields is preferred, but equivalent practical experience is welcomed.

    + Experience: 1–2 years of experience in mobile app development combined with a technical support/customer-facing role.

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .