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Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.

*SUMMARY*

Under direction, delivers excellent customer service and support to patients, clinicians, and technologists, with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the radiology department. Able to work independently by demonstrating a high level of competence in all support roles. Works to improve radiology clinical and clerical operations through coordination of contact between technologists, patients and referrals outside the unit.

_EDUCATION/LICENSES/CERTIFICATIONS_

High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred. Experience in radiology/imaging department can be substituted for AS or certificate.

_EXPERIENCE_

Prior experience in a medical/clinical setting preferred. Previous experience in a job requiring the ability to multi-task and prioritize activities preferred. Business experience including cash collection and Handling and computer skills required. Previous health care business office experience with CPT and ICD coding preferred.

_SKILLS_

Familiarity with medical terminology needed. Strong interpersonal, customer service, time management, computer and organizational skills required. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.

/Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity./

*_Excellent benefits Include:_*

• Up to 8% company retirement contribution,

• Generous Paid Time Off

• 10 paid holidays,

• Paid professional development,

• Competitive health and welfare benefit package.

**Job:** **Imaging/Radiology Services*

**Organization:** **Imaging*

**Title:** *Radiology Aide I – Mammography – 24 Hours – Dedham *

**Location:** *Dedham MA - Dedham Medical*

**Requisition ID:** *125415*