• CRM Coordinator

    Adecco US, Inc. (Chicago, IL)


    CRM Coordinator

    • **Location:** Chicago, IL

    • **Shift:** Monday–Friday, 9:00 AM – 5:00 PM CST

    • **Department:** Marketing Technology

    • **Reports To:** Marketing Technology Manager

    • **Salary Range:** $55K – $70K/year (commensurate with experience)

    • **Benefits:** Comprehensive health coverage, 401(k) with match, generous PTO, wellness programs, professional development support

    Position Overview

    Vedder Price is seeking a detail-oriented and tech-savvy **CRM Coordinator** to support the firm’s marketing and business development initiatives through the effective use of our CRM platform, **Intapp CRM (DealCloud)** . This role is pivotal in maintaining data integrity, supporting user adoption, and driving insights through clean, actionable data.

    Key Responsibilities

    • CRM System Management

    + Maintain and enhance the firm’s CRM (Intapp CRM/DealCloud), including data linking, field creation, and dashboard configuration.

    + Differentiate and communicate between standard Intapp features and Vedder-specific customizations.

    + Build and manage reports on activities, relationships, and custom fields.

    • Cross-Functional Support

    + Document and improve CRM-related processes across departments.

    + Assist in training attorneys and staff on CRM usage with professionalism and clarity.

    + Coordinate with external vendors under the guidance of the Marketing Technology Manager.

    • Research & Data Integrity

    + Conduct internal and external research to verify and enrich contact data.

    + Utilize tools like ERM signature scraping and email tracking to ensure data accuracy.

    + Provide analytical support to attorneys and marketing teams.

    • Data Maintenance

    + Manage and audit mailing lists, ensuring compliance with list hygiene standards.

    + Identify and merge duplicate records, manage subscription preferences, and resolve delivery issues.

    + Create and segment distribution lists for targeted marketing campaigns.

    • Email Marketing Support

    + Serve as backup for email marketing operations.

    + Maintain confidentiality of sensitive data during cleanup and conversion tasks.

    Qualifications

    + **Experience:** 1–2+ years in CRM management, preferably with Intapp DealCloud or Lexis-Nexis InterAction

    + **Industry:** Law firm or professional services experience highly preferred

    + **Education:** BA/BS in Marketing, IT, Computer Science, MIS, or related field (preferred)

    + **Skills:**

    + Strong research and analytical abilities

    + Excellent attention to detail and data accuracy

    + Proficiency in Microsoft Office Suite (Word, Outlook, Excel)

    + Understanding of CRM and data quality best practices

    + Strong interpersonal and communication skills

     

    Apply Today!

     

    **Pay Details:** $55,000.00 to $70,000.00 per year

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance