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Fleet Services Technician

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Fleet Services Technician

Salary

$23.13 - $33.99 Hourly

Location

Employment Services, FL

Job Type

Full Time Regular

Job Number

6104-06

Department

Public Works/Fleet

Division

Fleet Management Automotive 1127200000

Opening Date

05/06/2025

Closing Date

Continuous

FLSA

Exempt

Bargaining Unit

NA

+ Description

+ Benefits

+ Questions

GENERAL DESCRIPTION OF CLASS

Work performed in this technical function involves inspection and assessment of vehicles, servicing document preparation, customer interaction, scrutiny and identification of required parts and materials, material pre-staging, and organizing prioritized vehicle work needs. An employee in this classification will carry out assigned tasks with minimal supervision. A supervisor reviews work through observation and reports.

Please note this posting is "Continuous" and can close at ANY TIME WITHOUT NOTICE.

ESSENTIAL FUNCTIONS

+ Performs service writer operations as Fleet Management customers' primary point of contact.

+ Debriefs vehicle operators and physically assesses condition of vehicles and equipment turned in for maintenance.

+ Prepares vehicle work requests in a standardized format.

+ Routes work requests to appropriate shop sections for further action.

+ Inputs completed work order data into the fleet management information system.

+ Runs data reports as requested.

+ Performs monthly maintenance billing functions.

+ Manages preventive maintenance program schedule, appointment system, and notification procedures.

+ Performs triage parts processing for work requests awaiting the start of repairs.

+ Periodically assesses receipt, storage, and issuance of parts, materials, supplies, and equipment as Fleet Management parts store single point of contact.

+ May be required to participate in and/or facilitate training to support departmental or City initiatives and requirements.

+ May be required to work overtime or alternate hours as necessary for the efficient operation of the department.

+ Position designated as Mission Critical by Department Director.

ADDITIONAL FUNCTIONS

+ Researches, manages, and maintains products for environmental programs, including material safety data sheet (MSDS) library research and updates.

+ Researches and screens shop chemicals to reduce hazardous materials and provide standardization.

+ Performs related work as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)

+ High school diploma from an accredited school or a GED.

+ Two years of experience in service writing, billing, customer service, parts technician, data entry, program scheduling, or similar work experience, or completion of an automotive technician program at a vocational school.

SPECIAL REQUIREMENTS

+ Must possess and maintain a valid driver's license.

+ Must possess and maintain a valid telephone number.

+ ASE Certification in Automobile Service Consultant and/or Parts Specialist within one year of employment.

KNOWLEDGE, SKILLS, ABILITIES

+ General knowledge of automotive and equipment systems.

+ Basic knowledge of automotive parts, materials, and supplies.

+ Knowledge of storekeeping and shipping methods and practices.

+ Ability to make mathematical calculations with speed and accuracy.

+ Ability to work in a fast-paced, multi-skilled-type atmosphere.

+ Ability to work on an automated maintenance and inventory control system and input data accurately and timely.

+ Ability to maintain complex records, prepare reports, file, and perform other clerical work.

+ Ability to establish and maintain effective working relationships with supervisor, co-workers, City employees, and the public.

+ Ability and willingness to complete job tasks safely and efficiently.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS

+ This position requires manual work, which involves walking and standing often, repetitive keyboarding, climbing stairs and ladders, stooping, stretching, reaching, and bending.

+ Employee may be exposed to hot or cold temperatures, adverse weather conditions, noxious odors, heights, bright/dim lights, and wet, humid conditions.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including “junk” folders. Test times and locations to be announced.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE.

City of Lakeland

2024 Summary Sheet

Annual Leave

Annual leave is accumulated bi-weekly and based upon years of service as follows:

Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*

Sick Leave

Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.

*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.

Sick Leave Pool

Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.

For more information contact Amanda Kaiser at 834-8768

Family & Medical Leave

Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

For more information contact Dawn Justice at 834-6038.

Pension Plan

Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan:

Plan C Employee 4.16%

Employer 15.66%

OR

Defined Contribution Plan:

Executives, New Hires aged 52 and older, and Fire/Police Recruits

Employee 8.5% or 11% per election upon hire

Employer 15.39%

Deferred Compensation 457 Plan:

A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2025 is $23,500; employees age 50 or older can also add a "catch-up" amount of $7,500; employees age 60-63 can also add a "catch-up" amount of $11,250.

Additionally, a match of up to 5% of salary is offered by the City in Plan C.

Holidays

Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.

Funeral Leave

Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty

Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave

Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave

Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay

Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay

Tuition Reimbursement

Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Melissa Yelnick at 834-6844.

Suggestion Awards

A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Kathy McNelis at 834-6348.

Direct Deposit of Paycheck (refer to handout in new employee folder)

An account must be established with the institution of your choice prior to signing up for direct deposit.

Uniforms/Equipment

Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.

Parking

Free while at work.

Break Periods

Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.

For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.

01

Do you possess a high school diploma or GED from an accredited school?

+ Yes

+ No

02

Please indicate which type of valid driver's license you possess.

+ Florida driver's license

+ I have an out-of-state driver's license

+ I do not have a valid driver's license

03

Please select the appropriate box to indicate your experience in service writing, billing, customer service, parts technician, data entry, program scheduling, or similar work experience, OR completion of an automotive technician program at a vocational school.

+ Two years of experience in service writing, billing, customer service, parts technician, data entry, program scheduling, or similar work experience

+ Completion of an automotive technician program at a vocational school

+ None of the above

04

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

05

By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.

+ Yes

+ No

Required Question

Employer

City of Lakeland, Civil Service

Address

500 N Lake Parker Avenue Lakeland, Florida, 33801

Phone

(863)834-8790

Website

http://www.lakelandgov.net/employmentservices