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Job Description

The Project Manager III (AKA Senior Project Manager) provides support from a program management perspective for the improvement of quality, operational or clinical effectiveness. The Project Manager III focuses on new initiatives to integrate clinical innovation and operations. This individual reviews, analyzes, and evaluates business needs of projects assigned and serves as the liaison between the business and the clinical teams. They are responsible for creating and refining clinical, business and health system requirement, and works closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner in order to achieve goals within defined budgets by creating POCs, Project Charters and Work Breakdown Structures.

The Project Manager III plays a pivotal role in a dynamic, clinical/operational environment by serving as an operations point of contact, overseeing the daily operations and management of multiple programs/projects/initiatives. They will demonstrates the ability to manage multiple projects successfully.

Qualifications

+ BA/BS required, preferably in Information Technology, Science or Business Administration Degree, or related field. Masters degree in any of the following areas preferred: MPA, MPH, MBA.

+ 5-7 years experience in clinical informatics, healthcare operations, information technology, marketing and/or related functions. Clinical and/or operational healthcare experience in the areas of project management, change management, health care management preferred.

Responsibilities

+ Leads project teams and attend high level meetings, providing project management of system wide projects related to the clinical operations and improvement of the quality outcomes of the member hospitals of Mount Sinai Health System under direction of the Vice President. Identifies major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive project plan. Utilizes standard project management tools and summary documents to track and communicate status of projects.

+ Analyzes business needs and ensure that functional and technical requirements are documented.

+ Develops POCs, Project Charters, Project and Business Plans.

+ Identifies project stakeholders; determine their needs and expectations.

+ Develops communication strategy and establish communication plan.

+ Performs necessary investigations, analyses, and evaluations to determine project feasibility.

+ Prepares routine project status reports.

+ Ensures facility resources meet site management, information technology, and data monitoring objectives.

+ Provides regular project status information to team members, including attending required meetings and follow-up on action items.

+ Ensures adherence to protocols, procedures, and project plans.

+ Establishes project goals and measurements of success.

+ Ensures each project deliverable has clear completion criteria and acceptance plan.

+ Maintains all relevant documentation and communications as part of program library.

+ Provides direction and support to the project team ensuring the team is informed of all project changes, decisions, etc. that may affect the success of the project.

+ Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.

+ Supports short and long term operational/strategic business activities - by developing, enhancing, and maintaining project information and models. Develops and implements effective/strategic business solutions through research and analysis of business processes.

+ Develops and manages best-practices and tools for performance improvement, plan execution, and management. Identifies and manages performance improvement dependencies and critical path issues.

+ Serves as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.

+ Adheres and assists with clinical operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).

+ Provides adjunct analysis of the business and/or clinical processes related to a project.

+ Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting.

+ Supports department leadership to achieve project goals for submission and approvals, facility initiation, source document verification, data monitoring, ownership and accountability, and facility/site closure.

+ Collects, organizes, and summarizes materials for presentations by leadership as needed. The Senior Manager is also expected to play a role in presenting data and analyses to key stakeholder groups independently, as requested.

+ Provides adjunct analyses of the business and/or clinical processes related to a project in order to inform the project plan and assist the Vice President with information to make decisions to move the project to successful implementation.

+ Develops or assists in the development of work plans, task sequencing, and runs test cases to evaluate the extent of how tasks may be performed concurrently.

+ Supports short and long term operational/strategic business activities by developing, enhancing and maintaining project information and models. Also develops and implements effective/strategic business solutions through research and analysis of data and business processes.

+ Demonstrates the ability to coordinate or manage multiple projects across the Health System.

+ Develops a budget for the project and is responsible for the allocation of resources. Ensures all staffing requirements and allotment of available resources to various phases of project are met. Ensures all staffing requirements and allotment of available resources to various phases of project are met.

+ Other duties as assigned

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $106108 - $159161 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.