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Summary: Provide individual and group counseling, case management services, and program activities for the program's clients.

Why Work for SMOC?

+ Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

+ Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.

+ Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.

+ 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.

+ Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.

+ Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

+ Provide individual and group counseling to assigned clients; collaborate with Clinical Supervisor as needed.

+ Establish a treatment plan for each individual.

+ Provide related information and referrals to community-based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing.

+ Establish a treatment plan and coordinate all necessary services

+ Ensure clients comply with program guidelines and complete assigned daily chores.

+ Maintain complete and accurate client files and records; complete all required paperwork accurately and timely.

+ Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the treatment plan.

+ Maintain weekly contact and reassess, evaluate and document adherence to the treatment plan regularly.

+ Support clients in their continued economic development planning.

+ Provide monthly communication where necessary and mediate any conflict. Advocate in Housing Court.

+ Maintain up to date case notes, telephone contact log and referrals to community-based services. Enter all client data into the required database(s) daily.

+ Participate as a member of the Case Management team, attend all team meetings.

+ Conduct groups and workshops related to the clients' needs as appropriate.

+ Assist clients in arranging appointments and transportation.

+ Engage all clients by understanding and addressing their needs whether within or outside the scope of work.

+ Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.

+ Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.

+ Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.

+ Other duties as assigned.

Knowledge and Skill Requirements:

+ Minimum of one year experience in Human Services or related field.

+ Certification or license in substance abuse counseling (CADAC or LADAC) or at minimum enrolled in a certificate program.

+ If applicable, a minimum of 3 years continuous sobriety.

+ Minimum one year assessment, advocacy and case management skills.

+ Sensitivity to low-income people of diverse backgrounds; excellent listening skills.

+ Ability to work independently and collaboratively.

+ Strong written and verbal communication skills.

+ Must have valid driver’s license, reliable transportation and meet insurance standards.

Organizational Relationship:

+ Directly reports to Clinical Supervisor and Program Director.

+ Direct reports for this position are none

Physical Requirement:

+ Ability to drive a vehicle

+ Must be able to ascend/descend stairs in residences

Working Conditions: Some travel via employee’s personal vehicle is required. A successful background check is required. We are an equal opportunity employer committed to diversity in the workplace.

Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0% of the week in scheduling coordination with the department manager.

Monday - Friday; 8:30am - 4:00pm

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