"Alerted.org

Data Loss Prevention Operations Lead – Outbound Email

Denver, Colorado;Washington, District of Columbia; Charlotte, North Carolina; Jacksonville, Florida; Addison, Texas; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Cyber Security Operations team within Global Information Security is seeking a technically skilled and detail-oriented analyst to support Data Loss Prevention (DLP) operations with a focus on outbound email monitoring. This role is instrumental in safeguarding sensitive data, driving operational excellence, and reducing enterprise risk. The successful candidate will proactively monitor DLP rule performance, support investigations, and contribute to the continuous improvement of detection, response, and automation capabilities.

Key Responsibilities:

+ Monitor daily DLP detection activity and assess performance, identifying anomalies and escalating as appropriate.

+ Maintain and enhance operational playbooks, test plans, and process documentation.

+ Provide audit-ready evidence of control adherence and detection rule effectiveness.

+ Collaborate with business, technology, and policy teams to validate rule changes and assess operational impacts.

+ Analyze trends and metrics to identify risk indicators and drive improvements in rule logic and operational performance.

+ Integrate detection rule changes based on business needs, control findings, or incident analysis.

+ Provide timely operational insights and recommendations to leadership to support governance and decision-making.

+ Provide support for DLP impacting incidents, technical releases and global resources. Time commitment is across time zones, not always within scheduled working hours.

+ Contribute to the maturity of the DLP program, including cross-channel alignment and automation opportunities.

Required Qualifications

+ **Minimum 5 years of experience** in information security, or technology

+ Proficient in creating, testing, and optimizing DLP detection rules using **regex and Exact Data Match (EDM).**

+ Strong proficiency in writing **Splunk** queries and interpreting log data to support investigations and rule tuning.

+ In-depth understanding of SMTP routing and email security infrastructure, including how policies and detection tools interact with mail flow.

+ Deep understanding of the NIST Cybersecurity Framework and regulatory requirements, including regional restrictions.

+ Experience with scripting or automation (e.g., Python, PowerShell, Bash) to support process optimization, alert triage, and reporting.

+ Familiarity with workflow automation tools (e.g., ServiceNow Flow Designer, Jira Automation, Microsoft Power Automate).

+ Proven ability to communicate complex technical findings to both technical and non-technical audiences.

+ Demonstrated problem-solving capabilities and ability to operate independently in a fast-paced, high-pressure environment.

+ Relevant certifications: Security+, Network+, CEH, CISSP, CCNA, or CCNP.

+ Due to the nature of the role and data access, enrollment in Associate Investment Monitoring may be required.

Skills:

+ Cyber Security

+ Data Privacy and Protection

+ Problem Solving

+ Process Management

+ Threat Analysis

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.