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Aging Case Aide 2 (LG) - Wayne Co Area Agency on Aging - Adult Daily Living Center/Hawley Sr. Center

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Aging Case Aide 2 (LG) - Wayne Co Area Agency on Aging - Adult Daily Living Center/Hawley Sr. Center

Salary

$28,470.00 Annually

Location

Wayne County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-22757-L0609

Department

Local Government

Division

AN Wayne Co Aaa

Opening Date

04/24/2025

Closing Date

5/7/2025 11:59 PM Eastern

Job Code

L0609

Position Number

80001291

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101164

Bureau / Division

AN Wayne County Area Agency on Aging

Worksite Address

300 Park Place

City

Hawley, Pennsylvania

Zip Code

18428

Contact Name

Paula Wehrmann

Contact Phone

570.253.4262

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

NOTE: THIS IS A REPOSTING OF CS-2025-22757-L0609. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM APRIL 7, 2025 TO APRIL 20, 2025, YOU CANNOT SUBMIT A NEW APPLICATION.

Aging Case Aid 2 is a rewarding position for a patient, compassionate, and organized individual who enjoys helping senior citizens find resources to lead more productive, safe, and happy lives while maintaining as much independence as possible. If this describes your character and goals, and you enjoy variety, then the Wayne County Area Agency on Aging wants you to join us in assisting participants at our Adult Daily Living Center and Senior Day Center programs. Apply and find fulfillment in your work with our team!

DESCRIPTION OF WORK

In this position, you will assist our community members at the Adult Daily Living and Senior Center in Hawley, Pennsylvania through wide variety of duties from personal care tasks to other practical needs. Our team provides on-the-job training and in-service training sessions and seminars develop your knowledge and skills for all duties in this role.

Responsibilities at the Adult Daily Living Center will include providing routine non-professional care services on a daily basis for consumers with significant cognitive and/or physical disabilities, and whose families need respite from such care. Your work will give essential support and assistance to individuals in their daily activities and well-being. You will provide personal care assistance, health monitoring, rehabilitative support, and nutritional assistance as well as facilitate recreational activities, ensure safety and supervision, and adhere to care plans and safety protocols.

Responsibilities at the Hawley Senior Center will involve practical office and community work that keeps our agency effective and connected. You will be providing health insurance counseling, assisting with various service applications, providing outreach to encourage participation, organizing activities and events, resolving conflicts, attending meetings to disseminate information, arranging transportation, maintaining informational displays, utilizing computer systems for data management, substituting at other centers when needed, collecting donations, conducting classes, overseeing volunteers, serving meals, and contributing to newsletters.

Your effective organization, empathy, interpersonal communication skills, and adherence to procedures are vital in fulfilling these duties and enhancing the well-being and independence of the people we care for. Be part of something bigger than yourself and make a difference with us!

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are flexible in scheduling and will involve duties in two settings: the Senior Center and the Adult Daily Living Center in Hawley.

+ Employee may have overnight travel or out of county travel for meetings or training.

+ Telework: You will not have the option to telework.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as an Aging Case Aide 1;or

+ Two years of public contact work, including one year in a human services program;or

+ Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ A conditional offer of employment will require a medical examination and a drug screening. A physical and tuberculosis test are required.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

AAA-The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?

+ Yes

+ No

02

How many years of full-time public contact experience do you possess?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

03

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

04

Do you possess one or more years of full-time public contact experience in a human services program?

+ Yes

+ No

05

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

06

How much college coursework have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 60 credits or more

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

07

If you claimed completion of any amount of college coursework in the above question, have you also completed coursework in the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

08

CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

09

WORK BEHAVIOR 1 – INFORMATION AND REFERRAL

Assists with providing senior center participants and family members with reference information regarding services, programs, and community resources targeted to audiences 60 years of age or older to aid them in making informed choices/decisions regarding their needs. Refers individuals to other agencies, programs, or service providers as needed.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience providing information regarding human services or community resources targeted to audiences 60 years of age or older and referring individuals to other agencies, programs, or service providers as needed.

+ B. I have experience providing information regarding human services or community resources in any program area and referring them to other agencies, programs, or service providers as needed.

+ C. I have NO experience related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ The type(s) of information provided and whether or not it was targeted to individuals aged 60 or older

+ The duties you performed

+ Your level of responsibility

11

WORK BEHAVIOR 2 – ASSIST PARTICIPANTS

Assists participants in applying for and accessing human services support options. This includes analyzing benefit options, determining their eligibility for benefits, and assisting with the completion of forms/applications (such as Programs of All-Inclusive Care for the Elderly; Medicare/Medicare Part D; Property, Tax and Rent Rebates; Low Income Home Energy Assistance Program, etc.).

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience assisting participants 60 years of age or older and their families. My duties included analyzing benefit options, assisting them in determining eligibility for benefits, AND assisting with the completion of forms/applications.

+ B. I have experience assisting participants in any human service program area. My duties included analyzing benefit options OR assisting them with determining their eligibility for benefits. I also assisted with the completion of forms/applications.

+ C. I have experience assisting participants in any human service program area. My duties included assisting them with the completion of forms/applications.

+ D. I have NO experience related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ Whether or not the individuals you assisted were age 60 or older

+ The duties you performed

+ Your level of responsibility

13

WORK BEHAVIOR 3 – MAINTAIN ONGOING CASE DOCUMENTATION

Maintains ongoing case documentation (electronic and paper files) of all contacts and referrals made, information provided, work completed, and case status.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience maintaining ongoing case documentation of all contacts and referrals made, information provided, work completed, AND case status. I utilized Social Assistance Management Software (SAMS) for my electronic case documentation.

+ B. I have experience maintaining ongoing case documentation which included at least ONE of the following types of documentation: contacts and referrals made, information provided, work completed, OR case status. I utilized Social Assistance Management Software (SAMS) for my electronic case documentation.

+ C. I have experience maintaining ongoing case documentation of contacts and referrals made, information provided, work completed, OR case status. I utilized other types of computer systems for my electronic case documentation.

+ D. I have NO experience related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ The type(s) of documentation you documented/maintained and type(s) of databases used for electronic documentation

+ The duties you performed

+ Your level of responsibility

15

WORK BEHAVIOR 4 – DIRECT CARE

Assists with performing personal care tasks for participants (showering, toileting, oral care, etc.). Assists with recording temperature, height, and weight. Assists participants in performing simple rehabilitative activities and exercises. Assists with the use of walkers, wheelchairs, crutches, and canes. Assists with serving food and checking food temperatures. Assists with feeding/cutting food. Assists with cleaning up after meals. Assists with providing recreational activities (arts and crafts, bingo, etc.).

Work Activities

Select the box(es) for each duty you have performed for any individuals. Select all that apply.

+ A. Assists with personal care, e.g., showering, toileting, or oral care

+ B. Assists with recording temperature, height, or weight

+ C. Assists participants in performing simple rehabilitative activities or exercises

+ D. Assists with the use of walkers, wheelchairs, crutches, or canes

+ E. Assists with serving food and checking food temperatures

+ F. Assists with feeding/cutting food

+ G. Assists with cleaning up after meals

+ H. Assists with providing recreational activities, e.g., arts and crafts or bingo

+ I. None of the above

16

In the text box below, please list the name of the employer(s) where you gained the experience you claim with direct are. If you claimed you have no work experience related to this work behavior, type N/A in the text box below.

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov