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**POSITION SUMMARY:** The Safety & Security Training Lead is responsible for managing the development and execution of all departmental training. To be successful in this position, you must be observant and have excellent analytical skills. The ability to use alternative teaching methods to cater to various learning styles, as well as good organizational skills.

ESSENTIAL FUNCTIONS:

+ 10% Serve as the lead on the department's Operational Excellence Committee.

+ 10% Collaborate with department leaders to evaluate and gauge where skills are lacking.

+ 10% Create training programs to address skill gaps, to align with the industry standards of Safety and Security operations in the hospitality field.

+ 10% Train new team members to align with the Operational Excellence, Safety Compliance, and Guest Service Standards established in the department.

+ 10% Prepare learning materials for training programs

+ 10% Develop and conduct surveys to gauge the effectiveness of training programs.

+ 10% Research new teaching methods.

+ 10% Assist in maintaining high-performance standards.

+ 10% Maintain a professional appearance, demeanor, and reputation.

+ 10% Knowledgeable of, adhering to, promoting, and enforcing all policies and procedures of Big Cedar Lodge.

+ Develop and maintain accurate training materials.

+ Provide quality work and complete assignments in a thorough, timely, and accurate manner.

+ Understand and apply job knowledge to effectively complete all required job responsibilities.

+ Proactively maintain the skills required to perform job duties.

+ All other duties as requested by your management team.

EXPERIENCE/QUALIFICATIONS:

**Minimum Degree Required** : High School Diploma or GED

**Preferred Degree** : 2+ Degree in education, training, (or equivalent work experience)

**Certificate(s) or License(s)** : Valid state driver’s license

**Experience** : Prior experience in leadership training role, i.e. (FTO, Military, Training instructor, Educator, etc.)

KNOWLEDGE, SKILLS AND ABILITY:

+ Communicating effectively in writing as appropriate for the needs of the audience.

+ **Basic Computer Skills** - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

+ **Reading Comprehension** - Understanding written sentences and paragraphs in work related documents.

+ **Oral Comprehension** - The ability to listen to and understand information and ideas presented through spoken words and sentences.

+ **Personnel and Human Resources** - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.

+ **Law and Government** - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).

+ Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

+ **Analytical/Critical Thinking** - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.

+ **Education and Training** - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

+ **Customer and Personal Service** - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

+ **Number Facility** - The ability to add, subtract, multiply, or divide quickly and correctly.

+ The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

+ - Ability to effectively adjust to major changes in work tasks or the work environment.

+ **Aligning Performance for Success** - Skilled at focusing and guiding others in accomplishing work objectives.

+ **Building a Successful Team** - Skilled at building a cohesive team and facilitating goal accomplishment.

+ **Building Trust** - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.

+ - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.

+ **Customer Focus** - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.

+ **High Work Standards** - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

+ **Planning and Organizing** - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.

+ **Problem Solving / Decision Making** - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

+ Medical

+ Dental

+ Vision

+ Health Savings Account

+ Flexible Spending Account

+ Voluntary benefits

+ 401k Retirement Savings

+ Paid holidays

+ Paid vacation

+ Paid sick time

+ Bass Pro Cares Fund

+ And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

_Reasonable Accommodations_

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Big Cedar Lodge