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Join Our Team as a Full-Time Office Coordinator!

Are you an organized and detail-oriented professional with Epic scheduling experience? We are looking for a dedicated Office Coordinator to join our dynamic team.

Position Details:

+ **Schedule:**

+ Monday, Wednesday, and Thursday: 9 AM - 5:30 PM

+ Tuesday, Friday: 8 AM - 4:30 PM

Key Responsibilities:

+ **Leadership:** Manage and coordinate the front office staff in collaboration with the Practice Manager.

+ **Scheduling:** Ensure accurate patient scheduling and staff assignments.

+ **Support:** Serve as a resource to address patient, family, staff, or physician needs and concerns.

+ **Data Management:** Obtain accurate demographic, next of kin, and insurance information, including referrals/authorizations.

+ **Patient-Centric Culture:** Develop and maintain a welcoming environment focused on patient arrival and follow-up activities.

+ **Benchmark Monitoring:** Monitor and meet practice-specific benchmarks, including point of service and scheduling.

+ **Denial Work Queues:** Work denial work queues in conjunction with the CBO.

+ **Charge Input Accuracy:** Ensure accuracy for all daily charge input, both inpatients and outpatients, of CPT and diagnosis codes.

+ **Training & Development:** Oversee orientation/training, including cross-training, to ensure staff availability/coverage.

+ **Data Compilation:** Compiled departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.

+ **Customer Service:** Foster a positive customer service atmosphere through ongoing training, development, and monitoring of staff. Investigate and resolve customer complaints.

+ **Collaboration:** Collaborate with the manager in selecting, monitoring, and evaluating front office staff.

Why Join Us?

+ **Impactful Role:** Play a crucial role in ensuring smooth operations and excellent patient care.

+ **Professional Growth:** Opportunities for ongoing training and development.

+ **Supportive Environment:** Work in a collaborative and supportive team atmosphere.

If you have Epic scheduling experience and are ready to take on a new role, we would love to hear from you!

Must meet one of the following qualifications:

+ **Bachelor's Degree** with at least **6 months of healthcare experience** – perfect for recent graduates looking to kickstart their career in healthcare.

+ **Associate's Degree in Health Care or Business** with a minimum of **1 year of healthcare experience** – ideal for those with a focused educational background and some hands-on experience.

+ **High School Diploma** with **2 years of healthcare experience** – great for experienced professionals ready to bring their valuable skills to our team.

Licensure, Certifications, and Clearances:

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran