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Job Location: 19 East – Hershey PA * Summary:* Incumbent is responsible for assisting with the operation, maintenance, and repair of the facilities equipment, fixtures, and general structure, along with managing customer and facility management expectations. This is to include any specialized equipment that may be associated with the area of work. Technician will analyze and eliminate problems using root-cause analysis and technical knowledge. Technician will engage in skills development to enhance current skillset and learn additional trade skills. Support and embrace programs and policies within the facility affecting maintenance, safety, life safety and OSHA regulations. The Technician must work well individually and in a team environment; and possess excellent communication skills, both written and verbal. Provide superior customer service support to all customers in all of The Hershey Company Facilities. Incumbent should be versed in a trade and willing to learn other trades. Incumbent must have a desire to learn and understand how systems are integrated and designed. * Scope of Responsibility:* Maintains and repairs all equipment and systems necessary to operate the facilities such as; (but not limited to) boilers, electrical equipment, air conditioners, fire protection, structures, and fixtures in multiple buildings. Maintain technical knowledge and documentation of all equipment and maintenance processes. Areas may include specialized equipment relating to the specific function of the site. Performs Preventative maintenance on all equipment and maintains the paperwork associated with each asset to ensure proper care of all assets. Assesses MTBF for equipment and performs RCA to maximize uptime and reliability. Develops capital project needs, SOW, budget, and project plan. Manages projects up to $1M. Coordinates outside work done by Vendors and assists in project development and project management of larger projects. This includes assisting in scheduling work, monitoring vendor work, and communicating with other parties what work is being scheduled and any affects on the population of the facility. * Minimum Requirements and Education:* 4 Year trade related degree, 2 Year technical degree, preferred, or 15 years’ experience and documented training in a trade. CMRP preferred. Must have strong computer skills, Word, Excel. Deep knowledge of HVAC and control systems. The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans If you require a reasonable accommodation as part of the application process, please contact the HR Service Center ([email protected]).