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DSP Success Coach

Overview

Requisition Number:

5349

Date Posted:

5/7/2025

Location:

Training Center

Address:

1915 Lucas Avenue Extension

City:

Cottekill

Category:

Administrative and Support

Description

We are seeking someone creative and energetic person to join our Staff Development Team as a DSP Success Coach!

The DSP Success Coach is responsible for assisting newly hired DSPs to succeed in their initial months of employment, providing individualized, person-centered skills training, support and coaching to them in classrooms and OTJ. Responsibilities will include but are not limited to:

+ Reviewing orientation materials with Residential and Day Hab DSPs to ensure understanding of electronic systems, on line trainings, policies, procedures, work schedule, etc.

+ Assisting with teaching Orientation classes.

+ Being available during the new staff’s regular work schedule to provide on the-job-skill instruction, training, and in the 23 OPWDD Core Competencies and the OPWDD Code of Ethics

+ Understanding and working within the guidelines of the NYS JC and OPWDD regulations.

+ Regularly communicating with new staff and their supervisors in a supportive manner

+ Serving as liaison between Staff Development and program sites to determine best training materials and practices

+ Conducting observations of new staff, and sitting in on debriefings and coaching sessions to provide feedback.

+ Ensuring staff are proficient in technology use and are trained to meet high quality documentation requirements.

+ Help identify staff who are at risk of leaving and guide them to HR for supports as needed, guiding them to overcome personal and professional obstacles.

+ Assist in recruiting and guide DSPs through the NADSP credentialing program (Success Coach must have or be working towards a NDASP credential to qualify for this position)

The territory for this Success Coach covers New Paltz and surrounding areas, including Highland, Clintondale, and Gardiner; and our southern tier, including Stone Ridge, Kerhonkson, and Ellenville.

HOURS: 40/Monday through Sunday/must be flexible based on needs of position

STARTING SALARY: $ 20.13 to $ 23.46 per hour

Minimum Requirements

+ Bachelor’s Degree and 2 year’s working experience with the I/DD population or DSP certification; OR

+ Associate’s Degree and 3 year’s working experience with the I/DD population or DSP certification; OR

+ High School Diploma, 4 year’s working experience with the I/DD population and DSP certification.

+ Working knowledge of Microsoft Office, Excel, Word & Outlook and electronic record systems required.

+ Excellent verbal & written communication and customer services skills required.

+ Must be able to manage time effectively including the ability to multitask.

+ Must be knowledgeable in approaches working with people with a variety of diagnosis’ who may have learning, behavioral and/or health challenges.

+ Must be able to work well with teams and independently.

+ Valid driver’s license that meets the criteria of the agency’s insurance policy.

+ Working knowledge of the NYS Justice Center and the OPWDD regulations a plus.

+ Supervisory experience a plus.