• Customer Training Professional

    Reynolds & Reynolds (Houston, TX)


    Position Description

    As a Customer Training Professional, you will provide comprehensive software training to Reynolds and Reynolds customers and associates in a classroom setting and live over the internet. This training is designed to help customers get the most benefit from their systems via thorough knowledge of the features available. You will learn Webex Training Center to conduct \u2018Net Classes\u2019 online, complete with live audio and video, application sharing, and hands-on lab computers for customers. Some travel to customer sites or training centers may be required. In this role, you will be responsible for becoming a training expert through company-led trainings, self-paced software testing, and peer-reviewed run-throughs. Additional time will be spent creating, writing, and revising course materials. You will correspond with product experts to support existing customers, pursuing a commitment to excellence by constantly improving the department\u2019s knowledge, skills, and processes, and evaluating student understanding.

     

    Training

    Requirements

    Bachelor\u2019s degree preferred~^~Bilingual in Spanish preferred, but not required~^~Okay with teaching via the web or in person up to 6 hours\/day~^~Strong public presence and love of learning

    Benefits

    Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our Houston facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

    Salary:

    0 - 0 /