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Performance Specialist - Consumer Direct Sales
- Windstream Communications (Frankfort, KY)
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Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
+ As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
+ Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
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About This Role:
As a Door-to-Door (D2D) Performance Specialist - Consumer Direct Sales, you will be at the helm of our direct sales efforts, spearheading initiatives to drive sales and expand our customer base. This role requires a dynamic and motivational leader who can manage a team of D2D Sales Representatives, ensuring they meet and exceed their sales targets while maintaining the highest standards of customer service and professionalism.
What You’ll Do:
+ **Team Leadership:**
+ Lead an assigned team of D2D Sales Representatives.
+ Provide ongoing coaching, training, and support to enhance the team's sales skills and product knowledge to assigned reps.
+ Conduct regular reviews of sales performance to achieve set individual and team sales targets.
+ Must conduct daily in person meetings with all assigned reps Mon-Fri.
+ Must be in the field with assigned reps Mon-Fri to ensure all assigned reps are in their territories and working according to plan
+ **Sales Strategy & Execution:**
+ Develop and implement effective sales strategies to achieve assigned team sales goals.
+ Monitor market trends and competitor activities to identify new opportunities.
+ Ensure assigned team follows the best practices and ethical standards in all sales activities.
+ **Customer Engagement:**
+ Foster strong relationships with potential and existing customers.
+ Address customer inquiries and complaints promptly and effectively from sales activities generated by assigned team.
+ Ensure a high level of customer satisfaction and positive brand image.
+ **Reporting & Analysis:**
+ Track and report on sales performance metrics for assigned team.
+ Analyze sales data to identify areas for improvement and recommend issuance of corrective actions for assigned team.
+ Prepare and present regular sales reports to the D2D Manager and other stakeholders for assigned team.
+ **Operational Management:**
+ Coordinate with the D2D Manager to ensure efficient distribution of sales leads for assigned territories.
+ Assist in the recruitment and onboarding of new Sales Representatives in assigned markets.
+ Assist in management of logistical aspects such as fleet vehicles, equipment, and uniforms for their assigned team.
Qualifications:
+ Proven experience in a sales leadership role, preferably in door-to-door or direct sales.
+ Strong track record of meeting or exceeding sales targets.
+ Excellent communication, interpersonal, and negotiation skills.
+ Ability to lead, motivate, and develop a high-performing sales team.
+ Strong analytical and problem-solving abilities.
+ Proficiency in using sales tracking software and CRM systems.
+ Valid driver’s license and willingness to travel as needed.
Preferred Qualifications:
+ Experience in the telecommunications industry.
+ Familiarity with lead management tools like Sales Rabbit.
+ Bachelor’s degree in business, Marketing, or a related field.
+ Organizational, multitasking and time management skills
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Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
**Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email [email protected] as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._
Job Details
Job Family** **Sales
Job Function** **Consumer Sales Channel
Pay Type** **Salary
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