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FL based ONLY: Must be FL resident

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Utilization Management Specialist, you will perform UM activities, such as admission, concurrent, retrospective chart and clinical systems reviews to measure clinical performance and issues that affect reimbursement for hospital stays or visits. This role is essential in the overall organizational and functional operations, helping advance and enhance the patient experience and delivery of care across the hospital.

A caregiver in this position works remotely (FL based ONLY) from 8:00AM - 4:30PM, with weekend requirements.

A caregiver who excels in this role will:

+ Recommend resource utilization.

+ Prioritizes and organizes work to meet changing priorities.

+ Utilizes analytical ability required to gather data, apply predetermined criteria, identify problems, facilitate resolution, recommend corrective action and report results effectively.

+ Use independent clinical judgment in reviewing records to determine status of patients stay, if proper procedures have been followed, seriousness of incidents and ability to identify need for and participate in focused reviews, special projects and identify opportunities for improvement.

+ Make recommendations regarding appropriateness of the treatment plan for continued stay and safety of the discharge plan.

+ Achieve a minimum of 85% on IRR quarterly.

+ Complete Utilization Management for assigned patients with a minimum of 25-30 reviews per day.

+ Apply medical necessity guidelines accurately to monitor appropriateness of admission and continued stays.

+ Maintain and support collaborative relationships with RN Case Manager, Physicians and the multidisciplinary team.

+ Document appropriately in UM notes to provide evidence that the UR process for the case was followed.

Minimum qualifications for the ideal future caregiver include:

+ **A caregiver in this position works remotely (FL based ONLY)**

+ Graduate of an accredited School of Nursing

+ Current state licensure as a Registered Nurse (RN)

+ Basic Life Support (BLS) Certification through the American Heart Association (AHA)

+ Knowledge of medical terminology, anatomy and physiology, diagnosis, surgical procedures and basic disease processes

+ Three years of equivalent full-time clinical experience as a Registered Nurse

+ Analytical ability required to gather data, decide on conformity based on predetermined criteria, identify problems and refer for resolution

+ Basic knowledge of medical records coding standards

+ Proficiency with Microsoft Office

+ Knowledge of billing practices, identification of billing problems and adequacy of documentation

+ Knowledge and experience with Care Guidelines, Medical Necessity Criteria and/or other UM criteria sets

+ Ability to assess medical records and make determinations on length of stay and proper procedures in accordance with policies and procedures

+ Demonstrated competence in all areas identified in the Competencies, Dimensions, Problem solving, and Information Management sections

+ Knowledge of and ability to use multiple Hospital information systems and Department's software

Preferred qualifications for the ideal future caregiver include:

+ Case Management Certification (CCM)

+ Prior Utilization Management experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

+ Requires walking, sitting, and/or standing for long periods of time.

+ Requires constant attention to detail, reading of medical records, and meeting deadlines.

+ Works in an environment where there is some discomfort due to dust, noise, temperature.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment.

CCIR CBA Bidding Date 04/09/2025-04/16/2025

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities