• Hospital Access Representative

    Trinity Health (Berwyn, IL)


    Employment Type:

    Part time

    Shift:

    Day Shift

    Description:

    Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center (https://www.loyolamedicine.org/location/lumc) , Gottlieb Memorial Hospital (https://www.loyolamedicine.org/location/gmh) , and MacNeal Hospital (https://www.loyolamedicine.org/location/macneal-hospital) .

     

    If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Hospital Access Representative and become Loyola Strong!

    What** **you’ll** **do:

    As a Hospital Access Representative, you’ll play a critical role in ensuring smooth access to care and exceptional service for patients. Your responsibilities will include:

     

    + **Registration & Data Accuracy** : Accurately obtain and record patient demographic, insurance, and financial information, ensuring compliance with regulatory requirements and maintaining high registration accuracy standards.

    + **Patient Interaction** : Provide a welcoming and patient-friendly registration experience while managing inquiries, patient volumes, and challenging situations.

    + **Financial Responsibilities** : Collect patient payments and ensure all financial details are documented correctly

    + **Liaison Duties** : Act as a point of contact between patients, physicians, and departments to resolve requests and inquiries promptly and effectively.

    + **Regulatory Compliance** : Adhere to HIPAA and regulatory standards while completing required documentation.

    + **Process Improvement & Training** : Attend training, mentor new hires, and support process improvements.

    **Shift:** 630am-3pm/7am-330pm

     

    Weekend and Holiday coverage

     

    Must be flexible till 8pm on occasion

    We offer our** **Hospital Access** **Representatives:

    + Benefits from Day One

    + DailyPay! Work today/Get paid today

    + Tuition Reimbursement

    + Career Development

    + Referral Rewards

    + Strong Team Culture

    + Career Growth Opportunities

    What** **you’ll** **need for this job:

    + High School Diploma or Equivalent

    + 1-2 years of previous job-related experience

    Compensation:

    Pay Range: $15.96- $22.98 per hour

     

    _Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles._

     

    Trinity Health Benefits Summary (https://www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf)

     

    Our Commitment to Diversity and Inclusion

     

    Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran