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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

+ You’ll be a member of the Data Center team within the Cloud Engineering Platforms organization where you’ll design, deploy, maintain, and optimize the physical and logical infrastructure within American Airlines data centers.

What you'll do

As a data center engineer, you will be expected to ensure the reliability, availability, and performance of data center infrastructure by maintaining hardware, managing system operations, supporting network, storage, server environments, and responding to incidents promptly while adhering to security and compliance standards. Responsibilities include, but are not limited to:

+ Monitor servers, network, power, and cooling systems using DCIM tools

+ Support application or infrastructure rollouts requiring data center changes

+ Monitor space, power, and cooling thresholds

+ Work with third-party vendors for RMAs, installs, and support

+ Perform rack and stack, cable management, and hardware replacements

+ Coordinate with network teams to troubleshoot connectivity issues

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

+ Minimum 3 years of demonstrable ‘hands-on’ IT work experience supporting and resolving diverse data center issues.

+ Must be willing to travel.

+ Must be willing to work varying shifts (Day, Night, or weekends)

Preferred Qualifications- Education & Prior Job Experience

+ Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

+ 5+ years of experience working with external vendors, negotiating services, and monitoring delivery of those services

+ Airline industry experience, including business processes and supporting technology

Skills, Licenses & Certifications

+ Server installation, troubleshooting, and maintenance (e.g., Dell, HPE, Cisco UCS)

+ Rack and stack procedures

+ Cabling (fiber, copper) and labeling standards

+ UPS, PDUs, CRAC units

+ DCIM tools (Data Center Infrastructure Management)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.